Stepping Stones Academy

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CLOSED NOW - Opens at 7:00am

When I first started looking for a place to bring my son, I visited dozens of places. SSA was the 2nd one I took visited. No matter which center I visited, nothing compared to SSA. I have not second guessed for a second that this is the place where we belong. As a single Mom, it was extremely important for me to find a place I could trust. This is that place. The owners not only have tons of experience, they are also SO engaged in every aspect of their daycare. They handle things professionally but also add such a personal touch to everything they do. All of the staff comes personally recommended and are amazing. SSA made the transition from maternity leave to daycare so smooth. They also do a lot of fun stuff like holiday events, fundraisers, book fairs, sports, dance class, professional photos; the list goes on. SSA stands out from the monotonous crowd. You will not regret the decision to become part of the SSA family.

My poor feedback is as to the management. A month ago, I toured SSA and was very impressed with the facility and with the male owner who gave me the tour. I was excited to be able to put my baby-to-be on the waiting list, and the owner told me that the wait was running to Aug-Sept 2016, which was exactly when I needed childcare to begin, so my search for childcare ended. He told me to follow up periodically, so this morning I called to touch base and see if they could nail down whether my baby could begin in August or September. I spoke with the other owner (it's a husband and wife team) and she told me it would be 2 years until my baby could begin. I expressed how frustrating that news is - it is very hard to get in to a daycare in a timely manner in Roswell, and seeing as I thought I had found a place I stopped searching a month ago and now I will have an ever more difficult time. My husband and I work full time and my maternity leave is only 3 months unpaid, so finding childcare to begin in August or September is make or break for our family.



Worse than their mishandling of the waiting list, when I expressed my frustration at having been misled about the waiting list and losing that time to find alternate childcare, the owner just hung up on me mid-sentence. Mind you, I did not use profanity, I did not call names. I was frustrated bit civil. Perhaps this was a blessing in disguise - I'm not sure I want my baby in the care of people who have such disregard and ambivalence toward what is important to the families they are supposed to serve. My children - and the children of anyone I speak with in the Roswell area - will go elsewhere.

I am way overdue in writing this review. We have been with Stepping Stones since they opened and have so many wonderful things to say about them. I love that this daycare is not a franchise and that the owners are so involved. They are so passionate about learning and making it a great environment for kids. It's not just a center for childcare, it is a true educational environment/school from the earliest of ages. I have a 3 year old and a 1 1/2 year old and they both love it here. The teachers are friendly and fun and you can tell they enjoy being with children. I believe all the lead teachers have a degree in early childhood education which I think is great. They follow a curriculum and provide parents with assessments on how their children are doing. I've been impressed with what my kids have learned at such a young age.

The facility is also really nice. It's clean, colorful and bright, and they have a lot of fun toys/technology/learning devices etc. The building is very secure and the location is great. I love getting pictures and videos of my kids throughout the day and having their daily report emailed to me. The owners know all the kids and families by name and the turnover among staff is low. I could go on and on about how happy I've been with SSA. Elissa and Jessica have really made this a special place.

It's obvious that the first priority and passion of the team members at SSA is the education and loving care of the kids. My daughter is happy here. She's learning and I know she is well cared for and genuinely loved by all. They offer so many great extras--- Spanish class, I-Pad computer time, dance, music, art. karate, gymnastics, etc and at GREAT prices compared to other area schools that offer so much less. I'm so happy we chose SSA!!