Nyle Maxwell Gmc
3000 N Interstate 35, Round Rock, TX 78681
Reviews
10/21/2019
Provided by YP.comTook my truck in a few years ago to have the transmission serviced. They replaced the torque converter and it appeared to be fixed. A few years later the same issues are occurring and I take it to another dealer who determines that Maxwell damaged the replacement trans filter during installation. Maxwell's service manager Rick Wheeler's opinion was something should have happened while it was under warranty otherwise they couldn't care less. This would be the 2nd time I've had issues with Maxwell's service department and shoddy workmanship. Tom Gammon, the general manager who responded below, indicated that they would be willing to correct the issue at no cost to me and basically strung me along for a week and then ultimately declined to cover their mistake. They authorized the other dealer to fix the issue and then declined to cover it thereby holding my vehicle under ransom until I had to pay for their mistake. I really wish I could give them zero stars.
04/20/2017
Provided by SuperpagesToday my service advisor was Alex. Alex was incredibly kind, personable and knowledgeable. He got me into a loaner without a lot of wasted time and had me back on my way to work quickly. This has not been my experience in the past. Alex provided a status update call and also rode with me in the vehicle to make sure I was 110% satisfied with the repair. He was wonderful to work with
04/17/2017
Provided by YP.comI called the parts department and spoke to J.J.
He is in the parts department and would not give me a part number.
Said it was the policy of his company. If the managers are reading this.
I think it is sad and you should change your policy.
04/14/2017
Provided by SuperpagesIn for first oil change on truck purchased 10/16.Service was done promptly. All was taken care of.Will be back for next service @ due time.
04/11/2017
Provided by SuperpagesToby was knowledgeable, professional and just a nice guy. He made the buying experience smooth and less stressful.
04/10/2017
Provided by SuperpagesThe key to excellent service and customer satisfaction is the service manager. Scott Murray is the reason I go to Nyle Maxwell for service and new vehicle purchases.
04/06/2017
Provided by SuperpagesAs always, very good!
10/04/2016
Provided by SuperpagesFriendly and helpful service
08/26/2016
Provided by SuperpagesI had a great experience at Fiat Austin. I was able to get into the car I wanted with the help of the salesperson and finance team.
08/08/2016
Provided by YP.comToby was excellent .
08/05/2016
Provided by YP.comVery good, with all follow up, and details handled promptly. Most of my transaction was handled via email before I visited the dealer, which was my intention. We were able to come to terms, and have the deal done before I walked through the door. When I went to pick up the vehicle I was in and out in less than an hour, making this so easy!
08/04/2016
Provided by SuperpagesWonderfully helpful and great vehicles
07/19/2016
Provided by Superpagesgreat. We will return.
07/07/2016
Provided by YP.comPeople were very good to work with and would consider working with them again. .
07/04/2016
Provided by SuperpagesNo frills but relatively efficient. Tough coming with kids.
06/30/2016
Provided by YP.comVery good service. Worked with us on a great deal. . .
06/06/2016
Provided by YP.comMarshall is awesome, never felt like he was pushy, very informative and helpful .
06/06/2016
Provided by SuperpagesGreat experience with mike.
05/18/2016
Provided by SuperpagesI had a great experience wast the best experience I have ever had buying a vehicle.
05/10/2016
Provided by YP.comWonderful. From start to finish. .
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Brands
- GMC (General Motors Company)
- Payment method
- master card, visa, cash, amex, check, discover, financing available
- Other Links
- Other Emails
- Categories
- New Car Dealers, New Truck Dealers, Used Car Dealers