Car Tech Collision Center

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OPEN NOW - Closes at 5:30pm

The people that run this shop are unprofessional crooks. Wish I could rate negative stars. Too much went wrong to list everything in this review.

Went to have them repair a front end collision, and had them do some minor work while they had it in their shop. They didn't repair the work properly and tried to place blame wherever they could except for themselves. I have warranties on the repairs, and they will not honor the warranty. Trying to decide now if it's worth the time and effort to go to small claims court, but hopefully I can save you from making the same mistake I did. RUN FAR, RUN FAST!

I dealt with Ruben. During the original repairs, they forgot to replace some parts. When I realized this, and took it back, he told me to take it to another shop "because we don't have any mechanics here," to determine whether HIS SHOP actually missed what I claimed they missed. This would mean that I would have to pay another shop to tear down the front end of the car to see if CAR-TECH screwed up on the work they did, warrantied, and State Farm paid for.

Upon taking the front end apart, it was discovered that, indeed, the repairs were done incorrectly. Furthermore, the additional work I had done on the spoiler (affixing it to the vehicle, as the weather stripping was coming loose), was done poorly. I asked him to fix it, took the car back, he said he DID FIX IT, but he didn't. When I asked him why he didn't fix it, he said that it was an aftermarket spoiler that didn't fit correctly, and he wouldn't honor his original warranty (THIS IS A BOLD FACED LIE!, it is an original factory spoiler that has never been removed). And if it were true (it's not), why wouldn't he say during the original repair that there were issues with it, or during my second trip, when he claimed that he fixed it again.... It was only after I noticed that it still wasn't attached correctly that he started making up stories about the part being wrong, and saying that he is cancelling the warranty.

Words cannot express how blessed I am to have found Ruben at Car Tech Collision Center. I needed some minor repairs on my Audi. Ruben and his son were happy to give me an estimate. Not only were they the best priced in town, but they were the best service in town. Ruben even offered to let me borrow his truck while my car was being worked on. Who else would do that?? Working with Ruben honestly made me feel like I was part of his family. I will recommend Car Tech Collision Center to anyone who needs car repairs. From now on, Ruben is my car man for life!!