Longhorn Heating & Air Conditioning Inc

Write a Review972-475-0009

CLOSED NOW - Opens at 8:00am

Don't bother. I hate to even give 1 star. Placed call for AC service around 10 am. Somehow when the front office connected me to the service desk, the connection screwed up. Had to call back. When I told them the problem, they said they would arrive same day, with 30-40 minutes notice, they couldn't be more specific. At 4:15, I called for an update and was told it would still be same day. It's 8:30 pm, and we've received no call, no technician. Just called another place and they could come out in 20 minutes. I like to do business locally, and Longhorn is in my small town. Thank goodness the second company is, too. Longhorn, if you read this, you could improve by communicating with your customers and setting realistic expectations.