Parkway Animal Hospital

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Dr Smith is a wonderful Veterinarian. He is very talented. He saved my cat, I can't brag enough on him and his wonderful staff. Thank you from my heart! HIGHLY RECOMMENDED!!

We had to go here to put our 14 year old family dog to sleep. So courteous, empathetic and professional. Took the comfort of our dog and family into consideration.

I Have used PAH for many years, starting with Dr. Henderson. This is a wonderful clinic with wonderful staff all around. Dr. Smith is a great vet. Unfortunately, I had to find another vet (also wonderful) due to one thing: pricing. I Have multiple animals & take excellent care of them... They get regular vet care & have their entire lives. I'm Just unable to afford the prices from medication to services at this clinic any longer. Aside from the high prices, this is a great clinic with friendly staff & a super nice doctor.

we trust the care our two puppy children and our 5 cats to these guys. And as far as his wife not being a vet, well she's married to one so that's good enough for us. The staff have always treated us and our pets very well. Great group of people.

I have never had the opportunity to meet Dr. Smith, his wife, Jenn or the staff at Parkway, but I make this review without any reservations whatsoever. They have helped my daughter with her 4 dogs since she's lived in Russellville and I would trust their Veterinary Services with any of my dogs and can't think of a reason not to. The entire staff, especially Dr. Smith, his wife, and Jenn have went above and beyond each time our daughter has needed them and their services. They are understanding as can be, with those of us who believe our animals are our family. Thanks Dr. Smith and staff for always taking excellent care of our daughter and making her feel like a valued customer, not to mention the dogs feel like Kings & a Queen!

Dr.Smith and his staff are wonderful, there have been several times that he has worked with us in ways I never expected! My cat got tick fever and I took him up there worried I wouldn't have enough to save him, I had told the receptionist how much I had and they did everything possible and let me take him home instead of requiring him to shay overnight and didn't go over what I had. It was amazing to see such concern for me and my cat. (He did make it too!) The assistants know my dog by name and are so sweet!

They are so honest, and helpful!

These negative reviews about Parkway, doc, and his staff are complete BS. I wouldn't trust anyone else with my FOUR dogs. The entire staff is always so friendly to me, so willing to help, and goes well above what is required by their job. I have not ONCE seen any of them use their cell phones, especially doc. For all I know, he doesn't even carry a cell phone on him when he is working. I say this with complete confidence as I've been there often with my four dogs and have taken rescue dogs there or paid for friends to get their pets checked out by doc because right trust him so much.

Furthermore, I've had several emergencies after hours due to unique medical conditions with two of my dogs, and each time, Dr Smith has called me back multiple times to check on my pet and given me excellent advice. He truly saved my dogs' lives those nights. I'm heartbroken and disgusted by these untrue reviews because these reviews come from people with obviously limited knowledge and experience with Parkway animal hospital, yet their "voices" still get to be heard, despite the lack of truth.

Oh, and one more thing, as far as Dr. Smith's wife acting like she knows everything and being rude... That couldn't be further from the truth. In fact, I've always been quite impressed by her professionalism and the way she defers to doc about all decisions. She isn't the type that will let you stand there and make demands or be rude, but come on, as an adult, you couldn't behave that way anyway, so kudos to her for putting her foot down. She is a wonderful, caring, funny, person and I look forward to seeing her when I visit the clinic. "haters gonna hate," but I'm sure as hell going to tell the truth.

I'm completely shocked by the bad reviews on here! I've been a client since Dr. H passed away and through the disastrous "theft" of the clinic from that short, mean dr. Since Dr. Smith has been there, I've been nothing but pleased. Yes, owning a pet is expensive, but he has always taken the time to explain what he's doing and why. If you can't afford to take care of your animal, maybe you shouldn't have one. They aren't toys. He does have a lot of different employees because he likes the pre-vet students to understand what they're getting into, as my own daughter has job shadowed there for school. The employees are friendly to everyone that I've seen. His wife is easy to talk to and will answer questions if she can. If she can't, she's not afraid to tell you that that's a question for the doctor. I have never seen him text or answer his phone in the room. The whole staff uses their phones for calculations of medications I've been told, so maybe you bad reviewers should ask questions before jumping to conclusions. The facility is the cleanest I've ever seen, even more so than my old vet before he passed. They will give you a tour of the facility any time, which tells me there's nothing to hide from the clients. I absolutely love Dr. Smith and Parkway now!

The doctor barely does anything in the rooms besides a quick exam and shots. He also pulls out his cell phone while talking to clients about their pets, which is rude and extremely unprofessional. His wife that works there is also rude and thinks she's the boss. She probably doesn't even have a degree in the field so I don't understand why she thinks she's the doctor. The staff is just rude and only care about certain patients. I do not recommend them at all.

Worst Vet I have ever been to. The assistants are rude and not helpful and the front desk assistant is less than pleasant. Plus, it was 200+ for shots, which I just think is outrageous. Also tried to charge me 30+ for phenobarbital when I can get it at Walmart for $4.00. BEWARE!! Way over priced for the horrible service received.

Vet is nice, but the costs are way too high. $70 for a shot, including $35 for an office visit every time you go in. Told one thing on the phone about pricing and then another once we checked out. My dad had his sick 20+ yr old cat put to sleep and it was almost $100 and he took the cat home to bury it! Snarky checkout lady made us never want to go back. Pushy on selling special overpriced food. When you get by week to week you can't afford this vet or their special food and supplies they push.

This place was awful. The 'assistant' was a high school/college girl who didn't know the answer to any of my questions and she struggled to even get a weight for my dog. She asked irrelevant questions and was pretty awkward. There were other 'assistants' were gathered around the back sink talking bad about another customer when I was there. The doctor pulled out his cell phone and texted someone while we were discussing my pet and to top everything off some 'assistant' came in and basically told me that what I feed my pet isn't good enough and that's what was making her sick, the doctor completely disagreed with her. Why have employees who tells your customer one thing if you don't agree. This place was a wreck and really disorganized and over priced. Never Again.

Ken Smith is the vet at Parkway Animal Hospital now. I've been once and it was only for a vaccination but he was very gentle with my dog and watching him interact with other patients in the office he seemed to give everyone his full attention. The facility was clean, the girls in the office were nice and it will take a more advanced visit before I can elaborate more on Dr. Smith but he made a very favorable impression during this first visit and I'll certainly try him again.