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River City Fireplace & Barbeque is a name that has come to stand for exemplary customer service as well as superior skill and craftsmanship. We carry everything you need from barbeque products, fireplace products, gas fire logs, fire pits, wood stoves, and accessories. When inspiration strikes, please feel free to give us a call to discuss the creative and technical dimensions of your project. Whether you are a homeowner in the midst of a major remodel or a contractor looking for a specialized service, River City Fireplace & Barbeque can lend the experience and solutions you need to complete any project to absolute perfection. Give us a call today!

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Reviews

HR
Hawgg R.

12/03/2015

Provided by YP.com

Horrible! I e-mailed a request to have somebody come to my home to provide a quote. After being told the correct person was out of the office, but he would call...I never heard back. Once again, I emailed a reminder, this time to be told they were waiting for a contractor. A day later I received a message with a date for the contractor to visit. I confirmed. But when that date came...NO CONTRACTOR! NO CALL!!! I sent in another e-mail and informed RC Fire about it, letting them know I'd be available to reschedule for any day except Tuesday. The next message I received was a visit scheduled for Tuesday!! I called to speak in person and the contractor was rescheduled for another day. This time he did show up and gather the information he needed. He said he would inform a sales rep and that person would call to discuss my choice of equipment and provide me the exact quote. After hearing nothing in over a week, I emailed another inquiry, asking when I can expect some information. After another 5 days without any response, I sent my final email telling them to forget the whole thing. I have since contracted directly with a local plumber and purchased my own gas log system from another provider. In all my years, this has been THE LEAST RESPONSIVE business I ever tried to work with. SHAME!!

More Business Info

Quality And Customer Service Are Our Specialties!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
MonClosed
Tue - Sat:
SunClosed
Services/Products
  • Fireplace Installation
  • Grill Installation
  • Fireplace Maintenance
  • Fireplace Repair
  • Gas Fireplace Repair
  • Grill Repair
  • Outdoor Grills
  • Gas Logs
  • Ventless Gas Fireplaces
  • Gas Fireplaces
  • Gas Grills
  • Metal Fireplaces
  • Outdoor Fireplaces
  • Stone Fireplaces
  • Glass Fireplaces
  • Grilling Tools
  • Indoor Fireplaces
  • Custom Grills
  • Wholesale Fireplaces
  • Fire Pits
  • Electric Fireplaces
  • Glass Fireplace Doors
  • Stainless Steel Grills
  • Ceramic & Brick Grills
  • Fireplace Inserts
  • Decorative Fireplaces & Stoves
Brands
AOG, American Fire Glass, American Fyre Designs, Blaze, Firemagic, Lennox, Lynx, Majestic Fireplaces, PCM, Rasmussen, Real-Fyre, RealFyre, Regency, The Outdoor Plus
Payment method
check, cash, master card, visa
Location
At the corner of Fulton and Cottage Way
Neighborhood
Arden - Arcade
Amenities
Custom Installations
Languages
English, Spanish
Other Link

www.rcfireplaceandbbq.com

Social Links
Categories
Fireplaces, Barbecue Grills & Supplies, Fireplace Equipment, Fireplace Equipment-Wholesale & Manufacturers
Other Information

Wheelchair Accessible: Yes

Services: Fireplace Installation, Grill Installation, Fireplace Maintenance, Fireplace Repair, Gas Fireplace Repair, Grill Repair

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