Hickinbotham Real Estate

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Every time I had talked to the office they told me I need to talk to the owners...
Could NEVER get ahold of them. Wanted to view a property..they didnt have keys...

Was jumping through hoops just trying to get ahold of these people..

If you are looking for a place to rent or buy I can tell you where you SHOULDNT look....Dont EVER go through Hickinbotham Real Estate. I was given a price on a place and was considering it then when I asked about military discounts he uped ...the deposit another $1,000...and kept making up excuses why he raised the price..

My going to be in laws were buying a house and were signing the financial papers and then he uped and gave it to someone else leaving them HOMELESS...and didnt say anything to them or ever get back in contact with them.

Then did the same thing to a friend of theres.

Save yourself money and the headaches, dont go through them

I can see where Hickinbotham real estate has earned their coveted one star rating...even though thats being quite generous in my opinion. I have just had the worst experience of my life with these people. My fiance and I were interested in one of their houses here in st clair...so they were more than happy to take the $50 to run credit checks on us...called and told us a couple days later to say we were approved and that "the house was ours if we wanted it".. My fiance made an appointment to view the property at 5p.m. sat and waited until 5:30 and NOONE EVER SHOWED UP!!! Finally the people who were moving out of the house showed up...AND THEY EVEN KNEW THE APPOINTMENT TIME! They said thats why they had been gone...so they would be out of the way! So after numerous calls to Cindy Hickinbotham with no answer...finally the people that were moving out were nice enough to show the house for them. Long story short...she liked the house...called this Monday morning...made the appointment to bring them the money required to move in...they agreed to thursday at 5 p.m....said (again) congratulations...the house is yours. Then...not even two hours later...they called back and said "hey...theres someone else here with the money ready to sign the lease so we are giving the house to them" no warning...no nothing...that was just it. After many MANY calls trying to get an explanation for this...miracle of miracles...Cindy finally answered her phone. When I asked her if all this was true...her response was simply..."its first come, first serve...we dont hold houses!" Then every question I asked from there on...got the same answer. I asked why did u tell us the house was ours...TWICE...if you were just going to do this...."its what we do...we dont hold houses" I asked how can you do this to people?? Again...I was met with "its what we do...we dont hold houses." I asked why no phone call to me...a warning or an opportunity to come in earlier to pay the deposit...AGAIN..."its what we do...we dont hold houses." Even when I told her what she did was immoral...unethical...very bad business....and just plain wrong...and how lying, gypsy, crooked used car salesmen dont even treat people this way...I got the same generic answer..."its what we do...we dont hold houses. At this point I felt like I was talking to a piece of wood....I was getting nowhere...so I just said "thanks for your time"...and hung up. Moral of the story...if you like to be ignored...treated unfairly...lied to...and feeling like you just dont matter...Hickinbotham real estate is the place to be. Ive never been treated in such an unprofessional way in my life. These people know NOTHING of morals, ethics, fairness, courtesy...or customer service. If you deal with them in ANY way...youre a fool and im very confident that at some point...you will completely regret it

This business is a joke. I was warned before taking a lease to option lease with them. We were just served with papers for court from the owner/manager Cindy Hikinbotham for non payment. But here's the kicker....!! We have a receipt from the 21st saying we paid our payment. She filled out the papers the same day and still filed them 8 days later. The woman via phone said "oh those were filed before you made your payment" and had nothing to say when I called her out saying NO it was filed 8 days after. These people will rob you and lie to do it also. I will NOT recommended these crooks to anyone ever again. Also they do the lease to buy option so they don't have to do any repairs. Our house has a sewer problem (since the day we moved in) and they refused to even hear about it. Horrible horrible place.

If I could rate this company negative stars, I would. Went all summer with no central ac. Not such a biggie because we just bought a few window units. Found out today the furnace doesn't work either. Bad wiring. They had it rigged bad. Called the office to see the service history on repairs to the furnace. All they said was "You are aware that repairs are YOUR responsibility right?" Not even an apology. They "rent" but throw in the option to buy so they can get away with not having to make repairs. I'm telling you, this company is SHADY. Do not rent from them unless you are prepared for a whole lot of headache. I've never hated a company this much.

John. wiedner.5 you shoul;d be glad that you DIDN'T get the pl;ace, cause me and my husband did, and it was the worst mistake we could of made! We was doing a "lease option" with them and gave them big down payment only to get screwed in the long run! After living there a year and them not fixing anything, or even getiing return phone calls about resolving the broken issues and it wouldn't pass a home inspection the way it was, we decided to move once our 1 year lease was up, they worked a deal out with them to just "rent" the property for $200 cheaper per month until the issues were fixed or we got our credit in alittle better order, to buy. Only to find out another year later that they had no intentions to fix the issues, so we moved. Gave our 30 day notice, left the property in WAY better shape than when we got it, and still they won't give us our deposit back, or even part of it! They are very unprofessional, and you are lucky to not haven fallen prey to them like we did, and the 1 star rating I gave them, is only because they wouldn't accept a zero ration!

It took 3 emails and a couple of phone calls to even get information and to schedule an appointment to view a property my fiance and I were interested in, and then after finally making our appointment, we waiting for almost 30 minutes and Cathy Wilson never showed up. We called the office and were told she wasn't in, called her cell and she didn't answer. I left a voicemail telling her we were unhappy that she wasn't showing up or even contacting us and that we were no longer interested in the property, and to this day have never even heard back from her. Guess we weren't good enough for her services. Maybe if we were buying a more expensive property she would work harder for more commission.