Kids Village Learning Center

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Kids Village is a sad excuse of a daycare. The staff are poorly trained and the administration is rude and unwilling to listen to valid concerns. My child went to Kid's Village for a total of 9 months and during that time I had to have countless conversations with the staff and director regarding my concerns. I had called every other daycare in the area and was placed on their wait lists. While I felt like my hands were tied and I had no other options, I was trying to wait it out at Kid's Village until I could get my child placed somewhere else. Two hotline calls were the last straw. When I attempted to voice my concerns to the owner she was very condescending and belittled my concerns. She voiced that I was "overreacting." I explained that I felt that it was inappropriate for my child to be lifted over the facility's fence by staff, ripping my child's pants in the process, and allowing her to enter a staff's vehicle to retrieve staff's personal belongings. I also felt uncomfortable with my child becoming completely naked in front of other children. I was not informed that this was their policy when changing clothes was required; not to mention that there was no supervision when the children were changing. When I voiced concerns regarding my child being bullied by other children for her physical development (after being naked in front of others), the director said my "mind was in a dirty place." I was providing the director with quotes from my child. I was completely offended that she insinuated that my thoughts were indecent. When I continued to press her for answers and requested a change of policy, she told me that my child was no longer welcome and that what goes on at her facility was "no longer any of my business." The owner/director then left me a voicemail degrading my integrity and stated that she was "very sorry that my child was in my custody." I am completely appalled by how my concerns were handled and I would NEVER recommend this daycare to anyone.