St Croix Falls Eye Associates

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CLOSED NOW - Opens at 8:00am

So unbelievably disappointed with this place and I will make sure nobody I know wastes there time and money here. When I first went in there, towards the end of my eye appointment I told the dr that I was interested in contacts. He did no further exam but told the front desk I was interested. They told me they’d be $40 a box and that I could pay $40 now and $40 when I picked them up. I did that and clarified I’d only owe $40 next time and she said yes. Twice. So once my contacts came they called me to set up a consultation appt but I couldn’t take off work so I couldn’t get in to get them and when I had the chance they plainly said no that doesn’t work for us. ( ok they’re busy, whatever) but then the woman I was speaking to informed me I still needed to pay for BOTH boxes and that the $40 was for my contact exam, which I never received! So I decided to just say screw it they aren’t worth my time. After a couple weeks I started recieving bills for my eye exam even though I have insurance. I asked my dad about it ( my insurance is through him) and he said the insurance always declines it the first time, they need to just send it again. So I’ve called them twice now and told them that and they said they’d get it situated, but they never did so when I finally got my insurance all figured out, the woman at the front desk said it was to late and I have to pay it even if I really do have insurance. Never will I ever give them my service again!!!