Columbia River Auto Glass

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I was doing research to find someone to fix my window. Columbia River Auto Glass gave me a quote but I was about to find a better deal some place else. I let Columbia River Auto Glass know that I would not need their service but thanked the woman for her time. She proceeded to tell me that she hoped that I was not going with another company (and she named 2 or 3 by name). She then stated that the quality of the glass that these other companies use is not as good as what Columbia River Auto Glass uses. I understand that she is trying to get business but not at the expense of bad mouthing others. That is not a good way to get return business. I did go with another company (1 of which she named) and I was very happy with the work and 2 years later still have the same window.