Julington Creek Pest Control

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I would warn you to avoid this pest control company. I used Julington for about 4 months, and initially called them due to chinch bugs. While they killed the chinch bugs after a few weeks, after about 3 months I started to see more dead spots in my lawn on the opposite side of my house. Bruce, my technician, did not think chinch bugs were the issue, and tried everything to address the problem, including fertilizer, insecticide, fungicide and herbicide, but the problem continued and got worse. When I called their office, the girl who answers the phone tried to tell me that while she couldn't diagnose my problem over the phone, she then proceeded to tell me that since I had chinch bugs in the past, they were probably the reason why I had dead patches. I asked the owner to call me, and when he did, he also told me that I had a past history of chinch bugs, and dead patches were a normal result, and that chinch bugs are what keep them in business. Rather than asking what my concerns were, or offering to come look at my lawn, he quoted all of the times they had serviced my lawn. Since it was clear he was not interested in resolving my issue, I told him to discontinue my service. I would think after 4 months, they could control any chinch bug or other issues so that my lawn looked healthy, but it actually looks much worse now than before I used them. Current pictures of my lawn are attached. Rude owner, bad results (although Bruce was a really nice technician) - don't use them.

Horrible customer service. They would not spray our yard because they didn't want to close the porch door on our yard so our dogs wouldn't be sprayed with chemicals. We asked them when they came to simply close them off and they would not do it.. This company never tried to accommodate for our schedule or needs. We asked for them to come out on the weekends since they couldn't make anything during the week work but they denied that request even though they initially met us on a weekend. Customer service lasts about as long as the initial meeting so no one get fooled by that. Lastly, they cancelled our service without notice. We had to call to find out why they hadn't come out and complain about the weeds that they didn't kill and that is when we learned that they had up and decided to cancel on us without notification. I would recommend you going with a more reputable company like Bullseye and save yourself time, money and frustration while weeds grow wild in your yard.

0 star rating.

BEWARE, very terrible customer service and lenthly response times. They cannot handle current and/or new business.