American Cleaners

Write a Review314-567-6680

OPEN NOW - Closes at 7:00pm

If you want some of the worst customer service ever come here. Dropped off a $140 shirt to get it dry cleaned. The lady was friendly and explained I need a more expensive service to clean it so we did. When i got the shirt back the buttons were melted off and pockets crisp. They then proceeded to take the shirt back and send it to customer service. They went ahead and replaced the buttons with some cheap buttons and said it looked the same. I spoke to the supervisor Maria Hook or something. She was one of the most unprofessional people I have ever spoken too in my life, just plain rude. She insisted the buttons were ok and the shirt is wearable, $140 shirt is now ok, thanks. I never asked them to replace the buttons or even authorized it they just took matters into there own hands and messed up the shirt even more. Thank you for proving even further that you one of the worst local business in St louis. She even then went and tried to blame the girls that worked at the location on the mistake.

I pass this on my way home and dropped off some clothing they were nice to me when I noticed a spot that wasn't there and a man named Gary took care of it. I like this location and I brought my clothing in looking very bad. Overall they did a wonderful job.