Flowerama

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If I could give no stars and still write a review then I would...I went to pick my flowers up for my wedding to find out they were the wrong color. I asked for orange gerbera daisies and received mostly red gerbera daisies. My wedding colors were orange and purple. My bouquet had the correct color of daisies and the groom's and groomsmen boutonnieres were correct. However, all of the bridesmaid's bouquets were red. I asked the girl working, Ashley, to call the manager, whom was at home, and she did. While on the phone I asked why my flowers were not correct the manager stated "Amanda left us high and dry". I then asked again why my flowers were not correct when the had my order form and everything said orange. She then stated "I have been sick and haven't been there to oversee anything" I then asked what they were going to do to fix this huge mistake. I was very upset at this point as my wedding was in two hours and not only were the bouquets the wrong colors, but the bouquets and the boutonnieres did not even match (and one of the 7 boutonnieres was already withering). I then asked for a refund and was told I had two options: 1) I could have half of my money back and take the flowers as is or 2) I could take a whole refund and leave without any flowers. I chose option 1 with it being 2 hours before my wedding and having no other options for flowers by then. I was then told that since I had paid cash that they would have to cut me a check. I refused a check and stated I wanted cash as I paid cash. And due to how rude the managers/owners were being I was afraid to take a check from them or wait on a check from them. I was then told I needed to wait an hour for the manager to drive there from home to bring cash. I chose to wait. While waiting 2 police cars came flying into the parking lot and 2 officers came into the store, because they had a call about a disturbance at that location. When I and their employee explained what was going on they left laughing. I never threatened them, their employee, or their store. I just wanted a huge problem fixed. During all this time I was told "you are trying to take advantage of a mistake", "no one will notice, just take your flowers", and "I feel sorry for the person that is marrying you." This all on my wedding day. Thanks Flowerama for making my day memorable.

I can only say two things: poor quality flowers and poor customer service.



I walked in the store, discussed flowers for my wedding and was quoted one price. When I called to make arrangements, it mysteriously went up $40. They were still cheapest so I told her to go ahead.



On the day of the ceremony, my flowers arrived and they were not the color we had discussed! Luckily the color would work but they were not what I wanted!



They, the flowers barely made it through the ceremony before they started falling apart!



It is work you money to pay a little more for flowers from someplace else!!!