Glass Doctor of Greater St. Louis

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Great company. Glass Doctor came to my rescue.
Someone broke into my car last night, broke a window and Glass Doctor had it fixed this morning.

Glass Doctor replaced a
broken window in my home . They came out the same day and fixed. It. Very professional , friendly and a good price

Glass Doctor was great! Person answering the phone was efficient and the service came fast. Technician did a great job.

I'm very pleased with Glass doctor. Unlike safellite auto they left a bunch of glass in my door. It sounded like a rattle snake.Glass Doctor he worked at the best of knowledge. Tech: UNA126 Jason was very professional and friendly. Thanks Jason, I will refer customers to Glass Doctor. You did a great job.

Outstanding service. I needed my car glass fixed right away and Glass Doctor was at my house 1 hr after I called.

I have used them twice and I got great service, and a good price.

I have used this company multiple times, they gave me great service at a very competitive price. I would highly recommend them.

Fit me in the same day I called for a windshield replacement. Also very friendly :)

Everyone I dealt with was friendly and helpful! They were able to replace my windshield the day I called.

I woke up the other morning to find someone had thrown a bottle at my car and smashed my windshield. I googled glass and found the Glass Doctor. With one phone call they set up my insurance claim, set my appointment and had a installer at my office to replace it before I left work. I was impressed with the whole process.Very rarely do service calls go off that smoothly for me. They even saved me some money on my deductible. Great job...

I wouldn't recommend using them. My wife took a vacation day to stay home to get her windshield replaced. She was told to call that morning and they would provide a two hour window when they expect to show up. She was told 2-4 pm. They never showed, never called and never responded to my phone call in the afternoon.



I went with another company.



I was upset and wouldn't recommend anyone use them if this is their idea of customer service.

I am really disappointed with the service I am receiving from the company. Especially from Brian. He was very rude and condesending. I placed an order over 2 weeks ago, and my order was supposed to be ready in 3-5 business days. Well during that time I tried contacting them and Brian answered I asked about my status and he placed me on hold to only hang up on me after a few minuteds. I called back and had to leave a message. I left 4 messages on that day with the ansering service as well as the dispath line. No one called as promised so the next day I contacted them and had to leave yet another 3 messages. On the third day i was able to talk with someone and they said due to the storms my 3 season room patio window was placed on hold. So on 5/4/2012 I was able to speak with Todd and he was rather nice. He stated that my order should be in tuesday 05/08/2012 and if so he would put it out on the truck Wednesday. Well Tuesday and Wednesday i received no call but around 3:30pm (I work) husband received call (he was out of town) that they were in our driveway to delivery. We asked if they could come back in about an hour when someone was home they stated no. Asked if they could rescheduled they said that they were already booked. I said to schedule for Friday. Well I contacted them today to what time on Friday they would be coming and RUDE BRIAN stated that they were booked up, and that I should have called him earlier to make my appt. since i missed the previous. they can only come out next week Monday or Tuesday. i told him that was unacceptable and if I could speak to a Manager he said it was him. I said I needed a number to the complaint line and he said I would only get him. He then stated that if I wanted my glass it would be Monday or Tuesday and then proceeded to hang up on me.



I've contacted the corporate office and they stated they will contact the Franchise owner or liason to see what they can get resolved. i will then place an update. I am having family over for Mother's Day and would have like to use my 3 season room for entertaining, but who want's to see a door covered in plastic the whole time.

Called to schedule an appointment to have my windshield replaced. I spoke with the sales associate, Brian, and found that he was extremely rude and short with me. I also discovered, after calling several companies that my websearch suggested, they were all going to the same company, even though it was listed as different numbers and different company names. Essentially, when I went to schedule with someone else after talking to rude Brian, they already had me on their books from him. I decided to buy a windshield through a local company instead.

I had a great experience. The windshield was installed quickly and perfectly at my jobsite. No problems at all after the first couple months and they have a 12 month guarantee. The price was better than anyone elses as well. I would highly recommend them.

From the moment the Glass Doctor answered the phone, I knew I was in good hands. The salesperson was knowledgeable, helpful, and just plain nice. My car was vandalized in the middle of the night and I did not have time to be dealing with this mess. The salesperson was comforting and was able to fit my repair in that morning. The tech came to my home, was clean, friendly, and quick. I was back on the road with the necessary paperwork for my insurance claim as well as a clean car, thanks to the Glass Doctor! I highly recommend the service and products of the Glass Doctor.

I was so glad to find a shop that could fit me in on the day I called. Most of the other shops I called needed to fit me in at a later time... That being said, their pricing was in line with the other quotes I had gotten. They had wonderful magazines to read while I waited and the owner even said hello!!



Glass doctor rocks!

The glass doctor has repaired 3 of the windshields in our family. They are the go-to place for glass repair. Fast, friendly, and convenient! Would highly recommend calling them for competitive pricing and fabulous service!

They came to fix my windshield while i was at school all i had to do is go out and sign the check. Very convienient.