Olneya Restoration Group

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Our experience with Olneya at the beginning of the process was good, but went from bad to worse. We needed repairs to our roof, siding, window wraps and more from storm damage. Their sales representative helped us put together an estimate to cover storm damage to our house. From that point on communication from their office was poor, and the quality of the work was lacking. Their attention to detail was evident immediately after the roofing portion of our job was done. We returned home that day to find that the subcontractor had not cleaned up their garbage. We were concerned that if they did not pay attention to a simple detail like clean up, who knows what could be wrong with the roof. After another contractor looked at our roof Olneya's production manager came out to look at it with us as well, which was the only other good point we can give to them. We were assured that the roof was installed correctly. However there were some items that were not done up to exacting standards such as the cuts around vent pipes, and the course of shingles near the top not installed completely straight. We expressed what it would take for us to be satisfied with the rest of the work to the production manager. It was simple; we wanted good communication and high quality work. It was a week later when I called to find out when the rest of the work was going to be completed that our sales rep informed me that Olneya thought it would be best if we parted company due to the fact that there was nothing they could do to satisfy us. They did not complete the work, nor did I get a response from the owner after I not only emailed her directly, but also asked multiple people on their staff to let her know we'd like to talk. We instead got a final call from their sales manager instead. We do not recommend Olneya at all.

awful job, very stressful experience. poor work, used cheap materials. had to come back multiple times to fix screw ups. left a mess with screws and nails everywhere

Happy Customer - They did a great job on my insulation install. Was very professional and knew more and did more than just blow in more product. Closed off places that needed to be closed. House is very comfortable now.

Just an awesome company. Crystal is great!

The rep that came out, Tim, showed me damage and potential leaks that I had no idea existed. Our area had been hit by heavy wind storms and unbeknownst to me the shingles had ripped up off the roof and then settled back down (the nails came out of the wood). He took detailed photos and showed me signs of hail damage as well as wind damage. He then sat down and really took the time to educate me on what my options were, which I really appreciated.