South County Dodge Chrysler Jeep RAM

Write a Review314-487-1010

First, don't waste your time making an appointment. It does nothing. I dropped my car off on thursday, the appointment they gave me. Car wasnt even looked at until Monday. 4 days without a car. Was told Monday I only owed 100 deductible for warranty work and car would be ready Tuesday. Heard nothing from them on Tuesday called and found they were doing work I did not authorize. And THAT was what held up my vehicle. Now its Wednesday and car is done just like that and told I owe 435$ will never go here again. And we wonder why no one trust mechanics and dealer ships

We'll be back! Thanks Mike (Used Sales) Keiser! Thanks Dan (Finance Manager) Sullivan! In 30+ years buying cars this was the easiest and quickest done deal we have ever had.

If you're looking for a used car go see Mike Keiser (314-487-1010 Ext. 382 or [email protected]).

Be careful if things seem to good to be true because in the end it's all just fake pricing meant to trick you into visiting the dealer. I saw this amazing pricing advertised on just about every car buying website, including their own site, I then called the dealer to see if they still had them in stock at the advertised rate, they told me yes they still had 8 unsold. So an hour later I show up and they can't find the cars I'm talking about and say that they must have been sold. So I look it up on my phone and give them the stock number, sure enough they still exist. They find it, I test drive it and loved it, so then I go to purchase the vehicle and that's where they tell me the pricing isn't for me... there are a bunch of qualifications you need to meet and I didn't meet any of them! So why are you advertising that price if your average customer will never qualify for it?!?! Very shady business practice

I bought a new truck here and I've used their service department several times and been very happy with the work and the price.

Money Carlo Scam. Shame, shame, shame. Received an advertising scam. This Dealership sent me a fake lottery ticket. This ticket claimed I won 5000.00. However I was suppose to call them and report my lottery ticket number. Then attend an upcoming event at their dealership. I was suspicious so I googled Money Carlo. Yep it is a scam by desperate dealerships. Just trash it and write a bad review if you receive this scam in the mail.

I bought a new car here a couple weeks ago and it was a very pleasant transaction but I never thought to write a review. After having a small issue with the car I brought it in to have it looked at. The issue was rectified quickly and when I got my car back it was cleaned and the tank was full. No other dealer has ever bothered to do such a thing.

When I called to schedule the appointment I let them know that I need my oil change in all five of my tires rotated. They called me and told me the work was finished. When I got there they didn't rotate my 5th tire and would tell me that I have to pay more and that I would have to wait an hour and a half. Completely unacceptable useless!

Great facility and nice peple

I recently bought a 2010 Dodge Journey from the pre-owned lot. It was late on a Friday night ..we had signed all the paperwork and were ready to go. Got in the car and there was a white foggy substance on the interior og my gauge panel. We alerted our sales man and he said that they would take car of it to bring it in the next day. So Saturday ..the next day we call the dealer so we can bring it in he says the detailer is not there today bring it in on Monday. There was also some touch up painting that needed to be done. Go in on Monday they do the touch and tell me then I need to schedule an appointment with the service dept to get the gauge cover cleaned. At this point I am irretated. The same week my car start making a ticking sound take it in to get it checked and get glass cleaned. They tell me the rocker arm is bad an needs to be replaced that is under warranty ....FINE. the proceed to tell me the glass is stained and the whole cluster needs to be replaced. About $500... I need to talk to salesman because it is not covered. Talk to salesman who talks to manager and tells me they will do NOTHING...I want to speak to the manager he takes me back. Manager tells me after arguing with him and him tell me IF I WANTED IT TO LOOK BRAND NEW I SHOULD HAVE BOUGHT A NEW CAR. mind you I just paid over $18000 for this vehicle. BUT IT IS A USED CAR SO YOU GET WHAT YOU GET according to his place. He agreed to try to find a new piece of glass and to give if a few days and call him directly. FUNNY THING STILL HAVE YET TO HEAR BACK FROM HIM. I have called and left him messages numerous times. THIS HAS BEEN THE WORST CAR BUYING EXPERIENCE EVER. WOULD NOT RECOMMEND THIS PLACE TO MY WORST ENEMY! NO COSTUMER SERVICE SKILLS AND RUDE MANAGER!

We had looked all over the metro for a 2011 Jeep Grand Cherokee. I had about driven myself crazy looking for exactly what I wanted in the right color and options. A family member finally told me to go to South County and let them find it for me. They didn’t have to look very far as it was on their lower showroom. (can’t believe I missed it) Two phone calls later I picked my new Jeep up on my way home from work. When you call there their phone message says where less buys more. They are not kidding. The price I paid was less than other dealers had quoted for vehicles with fewer options than mine. Every day on my way to work I pass a bill board for them that says huge inventory -- amazing prices. I suggest they change it to huge inventory and amazing people.

My best car buying experience ever!!! They were nice and friendly, answered all my questions and let me take the time to make my decision without being pushy. I got the car I wanted on the terms I wanted, and got treated with respect. This is a dealership a woman can go in and buy a car with no worries. Two thumbs up!!!!

Great movie

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I too had a very bad experience with this dealer. I will be brieft. I bought a van a couple months old and at 37k they had to rebuild the engine. In addtion, I have had the brakes replaced twice, as SO MANY OTHERs, AC line twice, recaulked the windsheild, auto sliding doors fixed twice, front wheel bearings repacked TWICE and thats not all!! After they rebuilt the engine it still used 1 qt every 700 miles. At 48K, and being in the shop a dozen times, I got rid of the lemon. 20k dollars for junk!! Why are we supposed to buy American?? Oh BTW, Dodge Customer Care (Corp office)=NO HELP. If you buy a Caravan, enjoy changing the brakes every 8 oil changes.........

Bought a pre-owned SUV and I've never seen more combative and ridiculous sales tactics in my life. The salesman tried to tell me there were 5k under retail until I showed him the Edmunds TMV report that showed they were AT retail...he pretended he didn't know what Edmunds was. I am a long time Dodge customer, but will never buy from them again.

I purchased a Certified Pre-Owned Dodge from S. County. This vehicle was supposed to undergo a 100+ point inspection and be CERTIFIED for hassle-free use for up to three months (not a very good warranty, but nonetheless). Less than one week after purchase, I brought the car back to the service department because the brakes are so loud that it is embarrassing to drive. The service department says the car needs new brakes and rotors all the way around but the dealership won't pay for it. Certified? Certified BullSH*T is what it is. DO NOT BUY FROM S. COUNTY DODGE!!!

WORST CAR BUYING EXPERIENCE EVER!!!!!! LONG STORY SHORT BUT VERY TRUE. TAKE MY WORD FOR IT SHOP ELSEWHERE.

So I bought a 99 Chevy Blazer used on april 14th 2010!!! Anyway I have had so may problems like within the 1st day I had to put new brakes and motor mounts on it and I called the dealer they said that they will not cover it b/c that was not in the warranty. The dealer that sold me the car was all nice the 1st day we went there then as soon as we bought the car he jumped out the door ran down to put the temp tag in the back window didnt even say anything to me then went right back in the building. I now know why he also knew I was affaid of getting ripped off he seen I had 2 young children and I didnt have alot of money so I really thought he would have been sympathetic and not have sold me a car that now the transmission is going out in. If anyone is looking for a car that runs and comes with a good warranty DON"T COME HERE!!! they are rude and they rip people off!

I had bought a Dodge Ram Truck in January 2009 and took it back to the dealership in May of 2009 because of my front and back bumper having rust spots. The Service Manager, Jason Evans, was extremely rude and was not willing to work with me at all. They told me that some chrome bumpers are just like that and you have to keep them waxed so they dont rust. They were not willing to replace my bumpers. Let me remind you that my truck was still under warranty. I tried explaining that i did not pay this much for a new truck and expect it to have these issues and I wanted them to fix it. They said that this was not a manufacturer issue since no other complaints had been made. So stupid me excepted that answer until January 2010 when after a snow storm my front bumper showed an extreme amount of rust. I decided to take it to ROYAL GATE DODGE in ELLISVILLE MO to see what they would say. Long story short ROYAL GATE DODGE REPLACED my bumpers under warranty.

I will NEVER go to SOUTHTOWN DODGE for anything! They have terrible people skills and they need to learn how to treat their customers and show some respect.

After taking my car to permeir auto service and not getting any repairs done i decided to just take my car to the dealership to recieve the same problem of the car not fully getting all the repairs completed in one visit. I was pleased with the customer service but im no repair man and its expensive to keep bringing your car to get the same repairs over and over again to leave with the same problems and or just one of the problems fixed, im very unsatisfied with the work. I also had new brakes and roaters put on my car and my brakes still screach like i never got them done, its been months now and someone tells me after so long it will stop, bs.

We have purchased multiple vehicles from Southtown Dodge over the past 20 years or so and always have a great experience! They are very profession, courteous and knowledgeable. We definitely recommend this dealership to others!