Lambert-St. Louis International Airport is ranked as the 21st-busiest airport in North America for aircraft operations and 23rd in passengers by Airport Council International in 2003. It has a $5 billion annual economic impact on the St. Louis region. The airport sits on approximately 2,100 acres of land and anticipates acquiring an additional 1,500 acres through its expansion program that will be completed in 2006. Lambert has more than 80 gates serving 10 major airlines. It also has 15 commuter airlines, five on-site air cargo airlines and two major charter companies that use Lambert on a regular basis. In 2004, there were more than 283,00 aircraft operations and approximately 14 million passengers at Lambert, with approximately 750 average daily arrivals and departures. Lambert employs more than 15,000 people through airlines, vendors, service companies and the city of St. Louis. The airport is owned and operated by the city.
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dada1111

10/13/2011

Provided by YP.com
I flew thru your wonderful air...

I flew thru your wonderful airport yesterday afternoon with my disabled daughter (in wheelchair) I ended up flying out concourse e gate 8 and it was busy at the time. I took my daughter to the family restroom out close to our gate and there was someone in the bathroom and I waited and waited for them to come out. By the way I am a senior male and my daughter is a 20 year old female so we are not very comfortable in going into the regular restrooms but do if we have to. I finally called out to the person in the family restroom if everything was ok and she told me to find another restroom as she would be in there for awhile. I waited another 5-10 minutes and called out again to her and she told be to go to hell she was a mother and had her rights. I told her my daughter was about to wet her pants and demanded that she release the restroom to us. She finally opened the restroom door while she was yelling at me about her rights and she was alone and not handicapped at all and she had her laptop in one hand and her charger in the other hand. She was using the AC outlet to charge her laptop while my daughter was in dire need of a restroom. Is this right? Can you please cover the AC outlets in the family rooms as the special needs persons need the restrooms more that a middle aged laptop nut needs you free charging station. I sincerely hope that you address this situation because I am sure it happens a lot at your airport. Sincerely Thomas M Hayes

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Payment method
all major credit cards, mastercard, discover, amex, visa
Location
Lambert-St Louis Intl Airport
Amenities
Restaurants: Brioche Doree, Starbucks, Beers of the World, Grounded in St. Louis, Mke Shannon's, Dunkin' Donuts/Baskin Robbins, Pasta House/Schlafly, Great American Bagel, Eighteen-76, Auntie Anne's Pretzels, Dunkin' Donuts/Baskin Robbins, Burger King, California Pizza Kitchen, Starbucks, Chili's, St. Louis Brewmasters Tap Room; Shopping: American Airlines Federal Credit Union, USO, Commerce Bank ATM, Bank of America ATM, Hudson, Vending, Airport Shoeshine, Spectacles, Hudson, St. Louis Sports, Natalie's Candy Jar, Bookmark-InMotion, Discover St. Louis, CNN Newsstand, Kids Works
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Lambert St. Louis International Airport

Categories
Airports, Airlines
Other Information

Wheelchair Accessible: Yes