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S
sweetnsassy37

03/10/2010

Provided by YP.com
SERVICES

MY FATHER WAS WITH THIS COMPANY. AT FIRST HE HAD A CARE PROVIDER IN HIS HOME WHO TOOK CONFIDENTIA DOCUMENTS OUT OF HIS HOME NEVER TO BE SEEN AGAIN. WE GOT ANOTHER CARE PROVIDER IN THE HOME ONE THAT HE HAD PREVIOUSLY WHO THEY TOOK OUT FOR NO REASON OTHER THEN SHE HAD SURGERY.



MY FATHER WAS SUPPOSE TO HAVE VISITS FROM ONE OF THEIR NURSES WHICH DID NOT HAPPEN FOR OVER 7 MONTHS. WHEN I SPOKE TO THE HEAD PERSON IN CHARGE SHE INFORMED ME SHE WOULD GET A NURSE OUT TO THE HOUSE IMMEDIATELY. NEVER HAPPENED. WE HAD TO INFORM THEM WE WERE TAKING THE BUSINESS ELSEWHERE.



WHEN I CALLED A SECOND TIME 3 MONTHS LATER AFTER NO NURSE SHE SAID "IM NOT GOING TO LIE TO YOU I JUST HAVENT HAD A NURSE AVAILABLE AND YOUR ARE IS SO FAR AWAY WE DONT HAVE TO MANY CLIENTS IN YOUR AREA" EXCUSE AFTER EXCUSE WAS MADE.



FINALLY WHEN A NURSE DID COME OUT THEY STAYED A TOTAL AMOUNT OF MAYBE 10 MINUTES DIDNT CHECK MY FATHER OUT AT ALL JUST ASKED HOW HE WAS DOING AND CALLED IT GOOD. DIDNT UPDATE HIS MEDICAL PROBLEMS HE WAS HAVING OR ANYTHING THEY WERE SUPPOSE TO DO.



WE DID LEAVE THE COMPANY AND WILL NOT RETURN AND I RECOMMEND THIS COMPANY TO BE PROVIDING VERY POOR SERVICE TO THEIR CLIENTS.



I WOULD NOT RECOMMEND ANYONE WHO IS LOOKING TO GET A LOVED ONE HOME HEALTH SERVICES TO USE THIS COMPANY AT ALL.

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TollFree: 800-576-1825

Phone: 208-245-4576

Category
Business & Trade Organizations
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