Boehm Heating & Air Conditioning
1598 Selby Ave, Saint Paul, MN 55104
Reviews
01/16/2015
Provided by YP.comI don't normally do things like this but as a technician with 10+ years field service experience i feel as though something needs to be said. I went out on a call to a residence for a water leak under a furnace that Boehm heating had been out to a few hours prior to my arrival. The issue/problem they had diagnosed was that the secondary heat exchanger collector box was no good and leaking. They had informed the customer that they could not fix the issue do to them not being Carrier authorized dealer. They left the furnace running and were on their way. Upon my arrival, i noticed the a strong odor and asked if the oven was being ran. When the customer said "No?" i knew there was more going on then he had been lead to believe. I asked the customer to join me upon looking at the furnace, as soon as i seen the sooty water ring around the furnace i knew what the issue was but continued with my diagnosis. I removed the panels only to find the same and it was apparent this issue was nothing new due to the fact it was covered with sooty water had and been rusting out the furnace. I informed the customer that i was going to fire the furnace up and had told him what roll out is, asked him to take a few steps back, the furnace stated and sure enough a huge roll out of flames come at us. For those that dont know roll out is most commonly caused by poor exhausting of the furnace and plugged up heat exchangers. At this point i knew the exchanger was plugged and this comfermed. I started to take readings threw out the house and found CO2 present all over the house. I RED TAGGED the furnace at this point. Xcel had come out while i was there an confirmed that i was 100% correct and RED TAGGED the furnace as well. I am very disappointed that the Boehm technician was just out at this house, not only did he misdiagnose the issue but left the furnace running and put this customers safety in jeopardy. As i was packing up to leave one of the owners of Boehm showed up. I informed him of not only my findings but that Xcel said the same thing, i was supprised that he seemed to just dismiss this issue as it was not a problem. As a technician i find this highly concerning and will make sure to inform as many people as i can about this. It is things and people like this that give us hard working honest HVAC technicians a bad name.
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Mon - Fri: Sat - Sun Closed - Services/Products
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Specialties: Air Conditioning contractor; Heating contractor; Furnace; Boilers
Services: Installations, Referrals, Business Services, Retrofitting, Air Conditioners, Air Conditioning Contractors, A C for Hot Water Heated Homes, Heating System Service & Repair, Air Conditioning Repair, Cast Iron Boiler Repair, Central Heating Systems, Furnace Installation, Boiler Installation, Heating Contractors, Dealers, Furnace Repairs, Duct Work, Family Owned & Operated, Floor Heating, Furnace Repair, Servicing All Makes & Modes, HVAC Engineers, High Velocity Air Conditioning, Heating & Air Conditioning, Highly Rated by Business Referral Services, Gas Heating, Boilers, Certified HVAC Contractor, Heating Equipment Repair, Insured, Furnace Removal, Construction Services, Sales & Information, Furnaces, Heating, Steam Heating Contractors, Coil Cleaning, humidifiers, Furnace Cleaning, Indoor Air Quality, System Installation, Emergency Installation, Dealer