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Reviews

C
camillia.phillips

09/22/2012

Provided by YP.com
Do not buy your car from Jacks...

Do not buy your car from Jackson Auto in Crystal. This is the worst place to buy a car from. They are liers. They told me they would fix my air conditioner and they did not. Their was so many things wrong with my Magnum and when I called, the owner hung up on me. Please do not buy. Just go to another auto dealership.. DO not buy, you will not be pleased with the prices or quality of the car, and after you give them your money, its over they don't want to hear or see you. They were in Saint Paul but they moved, probably trying to start over where no one knows them but they are the same scam artist

S
swift16

03/06/2011

Provided by YP.com
DISHONEST

Don't buy a car from here. Lied to me to make a sale. Said the car was inspected at a dealership, I called the dealership and it wasn't inspected. I've had problems with my car since the day after I bought it. DO NOT BUY FROM THESE PEOPLE. VERY DISHONEST AND WILL NEVER CALL YOU BACK.

C
charlie770k

10/27/2010

Provided by YP.com
Bad experience

Bought a car from this dealership, had it checked out at a mechanic prior to purchase, looked at the carfax, seemed like a good deal, but 2 miles off the lot it killed. They sent a kid out with jumpers, then it killed again about an hour later and would not jump start.



I asked them to take the car back and return my money, they refused. "A deal is a deal. You signed the contract. That's your car," I was told by the manager.



I was irate. Later they agreed to take the car back, and allow me to put that same amount towards a different car. I ended up spending twice as much on a newer car that was still under manufacturer warranty (take the dealer out of the picture i told myself).



I had been so focussed on the car itself; only later did I look up the dealership on BBB and found many F ratings and unanswered complaints. I researched the MN Lemon Laws, and they did not apply, so really, the dealership didn't have to give me my money back, but the vast majority of larger dealerships give you at least a couple weeks grace period to return a used car, which is what i wish they would have done.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Extra Phones

Fax: 651-888-2156

Payment method
financing available, visa, discover, mastercard, all major credit cards, debit
Neighborhoods
North of Maryland, North End
Category
Used Car Dealers
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