Lighthouse Moving
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Saint Paul, MN 55102
Saint Paul, MN 55102
Website
EmailWe've been in business since 2004. I started out with a rusty pick-up hauling junk for customers through-out the Twin Cities Area. Eventually a lady asked me to help her move, so I did, and to my surprise it went well. So I decided to start up a moving business. After a few years I finally began figuring out the real key aspects of working in the transportation industry.
After a few years the business started to grow enough to actually justify keeping it going. Being a mover wasn't something I was trained to do. My major at the U Of M was actually in Journalism and Humanites. And yet I've found, being able to communicate with customers and deal with problems isn't so far removed from many of the skills I learned at the University!
I'm thankful to be able to support my loved ones and to have a business that functions in what is often a dysfunctional state (of Minnesota) !
Sincerely, John Hathaway Â
Reviews
07/02/2014
Provided by YP.com***Note: Lighthouse has two different address on here and one addrerss has fake good reviews!!***
One day late! Yes, you read that correctly. If you want your move to go smoothly DO NOT hire Lighthouse Moving. John the owner is old and confused. He cannot keep his crews and scheduled moves straight. I called a month early to schedule and I was given an arrival time of 2:00 Saturday. At 1:40 I was told by John the guys were leaving Hopkins and after their break they would be at our condo in an hour. At 3:00 I called him and he was definitely confused. He said the guys were unloading a high rise and it would be a few hours. High rise in Hopkins?? I reminded him of what he said at 1:40. He just kept rambling on and on, and I realized then he sent the movers to another appointment. He realized it too, but he offered NO APOLOGY, NO SYMPATHY, NOTHING. All he did was make excuses, talking over me, and blame the homeowners for lying about what they had to move. Desperate, because at this point no other movers were available, we decided to wait. I have never felt so mad and helpless. It was not what I needed considering moving is stressful enough. Around 6:00 John called and suggested we wait till Sunday morning, because the guys already had two moves for the day. What choice did we have?? What about the appointment I made over a month ago?? What if we had to be out that day?? Still NO APOLOGY, NO SYMPATHY, NOTHING. When the movers arrived they knew about yesterday's situation and said John overbooks ALL THE TIME and wanted us to know it was not their fault.
Don't risk your move being delayed by one day. Hire a professional moving company that honors their appointment and believes in customer service. This is not my first time hiring movers, I know what to expect and this was the worse experience I have ever had. I don't know how Lighthouse got an A+ rating through Angie's list or any of the good reviews on reviews on Google and Yelp, but I am here to warn you to AVOID LIGHTHOUSE MOVING.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- We're a full service moving company and are licensed, insured & bonded. We offer Residentiall, Commercial and Long Distance Moves. We also do complete packing and unpacking moving jobs. And will load or unload your own truck or pod. We have all of the necessary moving equipment such as Dollys, Stretch Wrap, Moving Straps, Furniture Pads and etc. Our workers are professional and have all been with us 3 years or longer. They will move you safely and efficiently, and pay attention to your concerns!  Sincerely, John Hathaway
- Payment method
- debit, paypal, all major credit cards
- Location
- Based out of Saint Paul, Minnesota We serve the entire State of Minnesota
- Amenities
- We provide all necessary moving supplies and equipment.
- Associations
- We're in high standing with all of the organizations in Minnesota that rate businesses!
- Other Link
- Categories
- Movers & Full Service Storage, Movers, Moving Services-Labor & Materials