Questar LLC

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About Us

Questar delivers business results. Our custom programs are designed to support each clients unique brand experience and business requirements. We integrate multiple sources of customer feedback and business data, and provide actionable insight through real-time, distributed reporting. Our analytics focus managers on improving the customer experience in ways that drive increased sales.

Questar has been providing customer experience solutions to multi-unit restaurants, retailers and services companies throughout the U.S. and internationally for over 28 years.

Our Vision

To be a leading global innovator of customer experience research.

Our Mission

We provide the tools to capture the customer experience and report the feedback in ways that help our clients take action.

Our Core Values

Creating Value: We are passionate about helping our clients realize their business objectives and improve customer satisfaction and loyalty.

Integrity: We believe integrity is essential to every Questar relationship with our clients, employees, partners, vendors and community.

Teamwork: We recognize our success depends on our commitment to working together to ensure the success of each clients customer experience program.

People: We are committed to providing employees with opportunities to grow, learn and make a positive difference.

Flexibility: We build custom solutions that fit the unique needs of our clients.

Long-Term Relationships: We believe long-term relationships provide the greatest shared value.

A Few Facts

We provide the tools to capture the customer experience and report the feedback in ways that help our clients take action.

• Founded in 1985
• Pioneered the sales receipt survey
• Conducted over 150 million surveys in more than 300,000 locations
• Supported 40 languages, across 25 countries
• Partnered with many global companies, including restaurants, retailers and personal services providers.

- See more at: http://questarweb.com/about#sthash.vyZUd8e1.dpuf