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Reviews

RP
Randy P.

02/10/2012

Provided by YP.com
Dr. Dalton, the owner of this ...

Exceptional!

Dr. Dalton, the owner of this business and a veterinarian, donates spaying and neutering, and other free or reduced-cost veterinary services and products for our service dogs in-training.



The time and energy and compassion he and his incredible staff give has enabled our organization to place 10 Service dogs with inmates in a Federal Prison. The inmates are raising and training Assistance Dogs for placement with persons having physical disabilities.



As the inmates learn to train and care for service dogs, they have the opportunity to develop skills such as emotional and social competence, leadership skills, increased levels of responsibility, empathy, and emotional regulation. Over the approximately 18 - 24 months the puppies are in FCI Sandstone they are taught up to 90 commands to perform such tasks for their future partners.



If not for the integrity and community caring of Dr. Dalton and White Bear Animal Hospital, We simply COULD NOT provide this program to the inmates - period.



We have a very significant investment in our dogs and program. WBAH has earned our trust and respect in every way...they not only treat our dogs like they were thiers, but they treat 'em like family!

C
concerned-petowner

10/31/2009

Provided by YP.com
Do not keep medical records accurate

My dog has two cruciate repairs with Dr Scanlon. The records from the 1st surgery stated her Posterior Cruciate Ligament (PCL) was completely torn and removed. The records from her 2nd surgery stated that a specific portion of her meniscus was torn and removed. Well today she had a 3rd cruciate repair with an Orthopedic Surgeon. The orthopedic surgeon found that not only was her PCL still present it was completely intact. He also found that the portion of menicus that they stated was removed was still present and torn. A vet clinic is required to keep accurate medical records. Not only were the medical records wrong, they failed to correct their errors from the 1st surgery, ie say that her PCL was not removed and is intact. I have no problem with Dr Scanlons 2 surgeries failing, that can happen, but I do have a problem with my dogs medical records being grossly inaccurate, which probably means there are more pets with miss information in their medical records.

claimed iconBusiness Response08/12/2010

The review above involves a veterinarian that no longer works here at White Bear Animal Hospital. The hospital has been under new ownership since January 1, 2010. As a result the above review does not accurately represent our hospital. We pride ourselves on being highly professional, caring, conscientiouus and thorough We welcome any inquiries that clients may have regarding the above review.

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: 651-777-9351

Payment method
check, debit, discover, insurance, mastercard, visa
Location
We are conveniently located on the corner of Country East Road E and Highland Avenue in White Bear Lake, Minnesota.
Category
Veterinary Clinics & Hospitals
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