Mid Rivers Chrysler Jeep Dodge

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Thank you, Sharon. I was just telling Erik what a great job you did ... you were the first dealer to respond to my inquiry, you respected my "space" by not calling me (more on that in a moment) but corresponding with me via email as I prefer, and you exchanged several notes with me in very timely fashion on a weekend (!!). Unheard of!! Honestly, you were great to work with. THANK YOU!



Re: the phone call issue ... my inquiry specifically indicated a preference for email and I really appreciate that you respected that. I received a number of phone calls from other dealers who didn't, and even if they'd had the vehicle we wanted, I would have been hard-pressed to work with them because they didn't "meet me where I was."



Thank you , Sharon. You and Erik earned our business.



Best, Jay

My husband is always able to get parts for his old 70's Dodge van here and the parts department is always very helpful and nice. Sometimes you do have to wait a long time to get them at the counter though. The service department is reliable, although their time estimates always seem to be shorter than actual wait times.

I HAD THE WORST EXPERIENCE IN A CAR DEALERSHIP HERE! I WAS IGNORED UNTIL MY HUSBAND CAME IN, THEY TRIED TO TELL ME IT TOOK 4 DAYS TO BUY A CAR. RUDE PEOPLE, THEY WOULD TALK ABOUT CUSTOMERS BEHIND THEIR BACKS, WERE I COULD HEAR. VERY UNPROFESSIONAL! WOULD NOT RECOMMEND!!!!!