Welcome to Crown Hyundai! We've been a Hyundai dealer for over 20 years, and in that time, we have been completely dedicated to providing Tampa area drivers with the ultimate car-buying experience. Our inventory is stocked with new, used and Certified Pre-Owned cars, trucks and SUVs. Our excellent sales staff will listen to your individual needs, then help you find the perfect vehicle to match. Whether you want to finance a new or certified pre-owned Hyundai or take advantage of genuine parts or service, our dealership is the place to be.
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K
kevin.j.oconnor.9

11/09/2012

Provided by YP.com
horrible customer service. the...

horrible customer service. they sold me a car with dry rotted tires that all blew out with in a month of buying the vehicle, they agreed to pay for half the cost of new ones which granted if this was a dirty little buy here pay here i would have probably been laughed at so i appreciate that offer at least but i shouldnt have had to pay anything in my opinion. what im upset about is how this guy treated me like a P.O.S. after arguing with the guy at the front who was very good at making snide little comments like he was trying to get me to flip out i had to leave before i really lost it. i remember him saying i need to look up the definition of "as is" well buddy you need to look up the definition of customer service. they told me used cars dont have any warranty which i thougt i had one then after all this i get notices saying my warranty expired and i might have had this covered. i would have been fine if this happened a year down the road but not before i even made my first payment. to the little weasle of a man at the front desk i have nothing to say to you without offending the eyes of whoever reads this.thanks to you i will never step foot into this place again with out my lawyer ( which will hopefully be soon) and i have already stopped 6 other people from making the same mistake i did by coming to your establishment. lets see how long this post stays up g'day :(

claimed iconBusiness Response11/27/2012

Kevin, We understand that you were able to speak with our general manager, Ron Messinetti, and we are very happy to hear that he was able to work with you to solve this issue. We also want you to know how much we appreciate your statement that: “Ron showed to me that he really cares about his customers and totally reveresed my opinion of this company. knowing that this is the kind of management and customer care that crown cars has to offer will keep me coming back for their business for years to come!!” We wanted to keep you as a customer, so reading your response was extremely gratifying! Thank you for your patience and the opportunity to work with you on this situation! Your friends at Crown Hyundai

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Brands
Hyundai Motor
Payment method
financing available
Categories
New Car Dealers, Auto Repair & Service, Automobile Accessories, Automobile Leasing, Automobile Parts & Supplies, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Car Rental, Loans, Used Car Dealers, Used Truck Dealers
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