Sears Outlet

Write a Review727-513-8871

OPEN NOW - Closes at 9:00pm

Avoid them like the Plague! I bought a high-end returned/scratched high-end LG dryer from Sears Outlet on Park Street in St Petersburg on 1/4/2015, it was delivered the following Tuesday. Sears claimed to have thoroughly checked the dryer and it contained stickers stating the same from their technicians. When I ran the dryer for the very first time it sounded like there was a brick in it. Also the dryer would shut down after 10 minutes stating that there was a block in the venting. I cleaned the venting leaving the dryer from end to end and the venting from dryer to wall was new. Still, 10 minutes and it would shut down. All I want is a dryer that works. I returned to the outlet on 1/12/15 just wanting to exchange for a non-LG dryer. Oh no they said! Sears policy is that they MUST send out a technician to fix it and only if they can not fix it, then they might think about it. HERE IS SCAM #1! Sears knowingly sold me a defective dryer, now they can bill the warranty company for parts and labor. I spoke to the manager on duty and she was absolutely no help. She offered to give my phone number the the district manager, I agreed for a call back, it has not happened. SCAM #2, i must wait another 19 days before Sears is available to come out and "look" at the dryer. So I must wait almost 3 weeks to dry my clothes because I was knowingly sold a defective dryer by a dishonest company that wants to charge a warranty company for a product that should never have been sold. I suggest that if you are determined to buy a product at Sears, read and understand all the small print that you are signing and be prepared to bend over when this happens to you! Never again will I buy anything from Sears and I will be telling everyone I know to stay away.