Tinney Rug Cleaners

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These people are extremely rude and totally unprofessional. I dropped off two rugs to be cleaned and refringed. I was told it would be a week to do the job. It is now over three weeks and they aren't ready yet. They say the fringe is not done and they really can't give me a date to pick them up, other than in about 5 or 6 days?? These people have been in business apparently since 1920. HOW they have managed to stay in business is anybody's guess. I have spoken to two people on the phone and when I questioned why the rugs weren't ready I was told to "come and pick them up", but, the fringe is still not done. I would strongly recommend using ANYBODY else rather than these rude people, who just don't care about anything close to customer service. The rating system offers one to three stars. There should be a MINUS rating for these people, ONE star is too much.
When I did pick the rugs up neither of them were cleaned properly and the fringe was not replaced. They are now at another more reputable cleaner in Clearwater being cleaned PROPERLY.

Very rude on the phone. There was no need for it and it was very unprofessional. I called to see if they had any type of service for a one-hour or so carpet cleaning because my friend's dog threw up on my carpet. The man was nasty and rude. Do not recommend.