St Robert Dental Center
441 Marshall Dr, Saint Robert, MO 65584
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03/30/2010
What a nightmare! I required repair to my upper denture which had sustained a small crack. I contacted this dental office, inquired thoroughly about their policies & practices. I was given a quote for the repair. I was told that if I came in on a Tuesday & dropped the denture off, it would be shipped to Springfield that day & returned to the practice on Wednesday. I scheduled an appointment to comply with the schedule we had discussed. This morning, I showed up for my appointment only to discover that I had been given the wrong time for my appointment. After a lengthy delay, I was ushered into a cubicle and informed that their staff had been mistaken when they told me that denture repairs were shipped on Tuesdays. Turns out denture repairs are shipped on Wednesdays. So, now the time span where I would be without my dentures (& completely unable to work) has grown (due to THEIR incompetence) from 28+ hours to 52+ hours! Keep in mind, during this amazing display of staff incompetence, th
03/30/2010
What a nightmare! I required repair to my upper denture which had sustained a small crack. I contacted this dental office, inquired thoroughly about their policies & practices. I was given a quote for the repair. I was told that if I came in on a Tuesday & dropped the denture off, it would be shipped to Springfield that day & returned to the practice on Wednesday. I scheduled an appointment to comply with the schedule we had discussed. This morning, I showed up for my appointment only to discover that I had been given the wrong time for my appointment. After a lengthy delay, I was ushered into a cubicle and informed that their staff had been mistaken when they told me that denture repairs were shipped on Tuesdays. Turns out denture repairs are shipped on Wednesdays. So, now the time span where I would be without my dentures (& completely unable to work) has grown (due to THEIR incompetence) from 28+ hours to 52+ hours! Keep in mind, during this amazing display of staff incompeten
More Business Info
Beautiful Smiles.
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Logo
- Services/Products
- The Entire Family
- Preventive
- Same Day Crowns
- Extractions
- Gentle Dentistry Made
- 24 Hour Emergency Contact
- New Patients Welcome
- Bridgework
- All Phases of General Dentistry
- Most Insurance Accepted
- Bridgework
- Most Insurance Accepted
- Fillings
- Payment method
- amex, discover, master card, visa
- Other Link
- Social Links
- Categories
- Periodontists, Cosmetic Dentistry, Dentists
- Other Information
Services: The Entire Family, Preventive, Same Day Crowns, Extractions, Gentle Dentistry Made, 24 Hour Emergency Contact, New Patients Welcome, Bridgework, All Phases of General Dentistry, Most Insurance Accepted
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