Common Grounds

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Was really nice the food was Fantastic , only thing I seen was they could use a carpet cleaning on Their carpet other wise I LOVED IT , PEOPLE WAS REALLY GREAT VERY RESPECTFUL, FRIENDLY & FOOD WAS DELIVERED ON TIME AND VERY TASTY AND GREAT PORTIONS I GIVE IT A 9 !!!! CAN'T WAIT TO TRY THE STEAK NIGHT NIGHT!

I have never felt so disrespected and abused at a restaurant in my life. I ordered a double shot of espresso. I received a nearly-full 8-12 ounce coffee mug.



I tried to explain to the owner that this was not what I ordered. (Anyone who knows even a little about espresso should know that a single shot is an ounce, a double shot is two ounces.) The owner started nastily telling me that I was wrong, I didn't know what I was talking about, that's what a double shot of espresso looks like (a full coffee mug), and that I was the only one to ever complain, so I was the one in the wrong. She was awful! And she even went as far to tell me that she measured her espresso mugs herself and that they're each one ounce. Okay, so you have no customer service skills AND you can't measure. When I tried to calmly explain to her that there is no way the large mug of coffee was only two ounces, she flippantly cut me off and said, "There's no point in arguing with you. I know I'm right."