Gordon Brothers Water
Write a Review 330-337-8754
OPEN NOW - Closes at 5:00pm

776 N Ellsworth Ave, Salem, OH 44460

Gordon Bros. Water provides the best solution for your city or well water problem! We are an exclusive, authorized Kinetico dealer, serving seven counties in Northeast Ohio, Western Pennsylvania and West Virginia. We are also an authorized dealer for Pentaire/Fleck, Sentry and Stenner. Our large volume, quantity discount purchasing offers consumers the best price! Financing and lease purchase plans are available to suit every budget. Our representatives are Certified Water Specialists who are knowledgeable about water quality. We maintain ongoing re-certification by the Water Quality Association. Contact us today for your FREE, no obligation in-home water analysis.

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Reviews

David C.

03/16/2021

Provided by YP.com

We've owned several water softener and filtration systems by other companies. They were okay, of average quality. Then, several years ago, we had a kinetico softener system and a reverse osmosis filtration system installed by Gordon Brothers. The installation is TOP quality; neat, professional, uncluttered. Our softener system is also the best we've ever had and the filtration system is amazing. No more nasty smell or weird taste to the water that we'd occasionally get. The Water Club costs a mere $100 a year and includes free delivery & service for the needed salt & filters. Worth every dime. Gordon Brothers has served us well.

Lou A.

04/23/2015

Provided by YP.com

Run Away. Like another reviewer we had been a long time customer (10 years). We have a ton of money invested in their equipment and have been buying filters, etc. from them all this time. No more. After a botched refrigerator install, a Gordon Brothers maintenance fellow who was working 5 minutes from my home, said he'd drop by and get us fixed up. He did so, with politeness and quality, in 7 minutes. The company, however, mandated that he charge us $135. Gave them a chance to make it right, but they refused. Avoid like the plague as they charge very high prices and are much more interested in nickel and dime-ing you to death than being helpful. Just to be clear, the installer would have gotten them 5 stars, but the company is a disaster. I'm done. Will be replacing my RO with an off the shelf unit to avoid needing to buy any more $100 filters from them.....

kateycooper

02/26/2013

Provided by YPmobile

Great customer service

Everytime I go to Gordon brothers I am greeted with smiling faces who know all of their customers by name. Wonderful quality service everytime.

Tammie V.

09/13/2012

Provided by YP.com

Try calling other places. No c...

Try calling other places. No customer loyalty even if close to 20 years. I haven't had a problem in all these years until thiis year. Unreliable delivery, high turnover in drivers, uncaring customer service, higher prices and you do not get your bills on time. Also, if you pick up the water in person in the warehouse, check the bottles carefully especially if it's older long standing water. Bottom line, you can't count on them to deliver.