iDoctorz

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CLOSED NOW - Opens at 8:00am

This business is currently about to be sued for destroying my my phone after a faulty repair. Keith was the technician that serviced my iPhone 6 in Salem, OR, and because of his lack of knowledge and skills, my phone is now dead until I go to Apple and pay another hundred or so dollars to fix the damaged he caused. Terrible service, horrible customer interaction, and I will be filing a suit against him in small claims court. He refuses to fix my phone and even after he damaged it, offered me an iPhone 5 as a loaner phone "until he could fix it".



He had to come out 2 times, because the first time he placed a screen with a damaged smudge on it (broken pixels), and also disabled by lack of knowing what he was doing, my fingerprint sensor. Now, I have an error 53!!!



Guys, girls, he does not live up to his 1 year warranty, and anyone who wishes to see the emails back and forth between him and I regarding the phone, can contact me at [email protected].



Do yourself a favor, and steer clear of this service. I'm sure he will write some sort of cover my rear end reply to this as an excuse for destroying my once at least semi functional phone, excuse, or try to put the blame on me because of this, but Keith I found out was fired from his last repair company, and he does not carry a large stock of anything at hand. He is a mobile service only. Look up "iPhone Error 53".



I have been nothing but civil with this man, and he actually sent me an email starting with "LOL" as I explained to him that he needed to repair the now broken iPhone 6 that I use to communicate with my 2 1/2 year old son across the country.



GO TO A REPUTABLE STORE or APPLE for any repairs. Ive learned my lesson and am reversing the charges through my bank. I NEVER do this. I give everyone the benefit of the doubt, but decided today that I would HATE to see anyone go through such a terrible experience, and if anyone has, please do contact me. My phone was 100% operational even with a cracked screen before he touched it, now I have no phone and have to wait for my next paycheck to replace his faulty work. I am very iPhone savvy, and am a former computer technician. To this day, he has yet to do anything but send me emails telling me that the phone being broken was "my" fault, and I am livid. I have never seen such a blatant act of fraudulent behavior regarding a professional service.



Just a heads up.

God bless and good luck



- Jordan Michael Zuniga