Trisand Salem LLC

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OPEN NOW - Closes at 11:59pm

Trisand�s Salem shop does bad repairs and has bad attitudes when you try to talk to them about it.
In two months time they have failed to fix several common issues correctly and then don�t offer any discount or even an apology for the extra cost or expense.
After weeks of me trying to reach Mat�the owner� he finally called me back, and now it�s all clear where his techs get their customer relation skills, or lack of.
He asked me what he can do to make it right, I said not charge me for the bad repair. He said �that�s not going to happen�
So what were you offering Mat?
Your shop �forgot� to reinstall my fenders, hook up my speedometer, reset the codes after the repair so the engine ran as it should! And get this, his mechanic said �I�m not a gas engine mechanic!� I guess that explains it!
I was still charged FULL PRICE for the repair.
Then they replaced each part of air brake system and told me, each time, that it was fixed, but it WASN�T!
3 separate trips back in as many days and over $2k just to find out it was a hose. $100 part and 15 min instal.
Still no discount.
Fool that I am I hired them to fix engine and tranny leaks.
2 times they tried and failed.
I FINALLY went to a new shop. And the new shop confirms the engine and tranny still leak.
So, Trisand is horrible. May have been a decent shop a year ago, but has declined, sharply, in the last 12 months.
Beware this place.
Mat should stand behind his work.
Can�t fix what�s wrong, but still wants me to pay my bill.
Hey Mat, �that�s not going to happen�.