Hayward Lumber Co
429 Front St, Salinas, CA 93901
Reviews
05/08/2014
Provided by YP.comIf I could give them ZERO stars, I would. Recently purchased a home with failed window seals in which Hayward Lumber had handled the installation five years prior. Karen from Hayward Lumber came out to inspect and confirm the failed glass, informed us it is warrantied and we would have our new windows installed in 2-3 weeks. Almost FOUR months later, I still have not received my windows! Words like "follow up" and "customer service" are not in her vocabulary. Finger pointing (blamed the installer for windows not being ordered after she already confirmed on multiple occasions SHE had ordered the glass and it was in) is in her vocabulary. Calling her boss will earn you a follow up call from her, although it will be to tell you she "doesn't appreciate you calling her boss on her", and for in incredibly rude attitude. We have other things we wished to replace in our new home, however, with this experience we will happily take our business elsewhere!
More Business Info
So You Can Build
- Business History
- Lumberyards and Design Centers: Redwood City- 1775 East Bayshore Rd, 94063, 650-366-3732/ M-F 7-5 S 8-12. Salinas- 429 Front St, 93901, 831-755-8300,M-F 7-5. San Luis Obispo- 236 Higuera St, 93406, 805-543-0825, M-F 6:30-5 S 8-1. Santa Maria- 800 W Betteravia, 93455, 805-928-8557, M-F 6:30-5 S 8-4. Lumberyards: Santa Barbara- 421 Laguna St, 93101, 805-963-1881, M-F 6:30-5 S 8-2. Goleta- 79 Frederick Lopez Rd, 93117, 805-964-7711, M-F 6:30-4. Pacific Grove- 1140 Sunset Dr, 93950, 831-373-1326, M-F 7-5 S 8-12. Truss Sales: Santa Maria- 800 W Betteravia, 93455, 805-928-7441, M-F 8-5. Design Centers: Santa Barbara- 417 Rose Ave, 93101, 805-965-7772, M-F 7-5 S by appt.--Doors, Windows and Cabinets. Pacific Grove-2004 Sunset Dr, 93950, 831-644-7605 Doors and Windows, M-F 8-5 S appt.; Pacific Grove- 2004 Sunset Dr, 93950, 831-646-1510 Cabinets, M-F 8-5 S appt.
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
TollFree: 800-640-1959
Phone: 831-755-8801
Phone: 831-755-8886
Phone: 831-755-8848
Phone: 831-755-8888
Primary Phone: 831-755-8848
Phone: 831-373-1326
Phone: 831-755-8805
Phone: 831-754-3050
- Services/Products
- Product Expertise, Jobsite Deliveries, Structural Design, Fast Floor, Custom And Special Orders
- Brands
- Azek/Timbertech, Festool, James Hardie, Kelleher, Kolbe & Kolbe, Milgard, Weyerhaeuser Trus Joist, Zehnder Comfosystems
- Payment method
- financing available
- Amenities
- Jobsite Deliveries, Take-offs, Builder Education, Product Expertise
- AKA
Hayward Green Bldg Materials
Hayward Lumber
- Other Link
- Social Links
- Categories
- Home Repair & Maintenance, Building Materials, Doors, Frames, & Accessories, Hardware Stores, Home Centers, Lumber, Used Lumber, Windows, Wood Products