One Stop Smoke Shop

Write a Review801-840-0689

CLOSED NOW - Opens at 9:00am

I stopped by to purchase some tobacco tubes I asked to see them because quality is definitely not the same so I open the box to check the filters because they are deceiving as I pressed 1 down to check the filter quality he treated me like I was destroying his property and and felt embarrassed he was bitchen at me me in front of others. I purchased another brand and vowed never to return. 1 tube is a penny each. As a Customer service, quality assurance professional I realized the owner was unaware of the consequences to his business. Word of mouth is strong. So I called and spoke with Jim the owner he was a great listener investigator and apologized for that behavior.That is not who he is , nor what he wants his employees to be. I wasn't going to take the time to write this but because he was sincere I am giving him the opportunity to train them better. Thank you for caring. Will try it again. Then I will rate you.