Powder Keg Powder Coating
2740 S Lemel Cir, Salt Lake City, UT 84115
Reviews
06/26/2012
Provided by YP.comAVOID POWDER KEG AT ALL COSTS!!!!
I dropped off 2 very small and basic automotive parts to have them powdercoated. I was told that the job would be easy and would take 1 week. After 2 weeks of silence, I became concerned and called to inquire when the parts would be ready. They told me the parts would be ready the next morning. This went on for over a 1 week. Every time I called, they told me how busy they were and the parts would be ready tomorrow. They always promised to call the next day and NEVER did! Finally, after 3 weeks of being jerked around, they called to tell me that the items had been powdercoated, but needed to be redone because "they didn't turn out". When I finally went in to pick my parts up, the powdercoat was bubbled, dripping and uneven in many places. I was told that I could pay full price and take the wheels in poor condition, or wait another 3 weeks to have the blemishes corrected. One of the owners told me it was my fault the parts came out so poorly was because I kept harassing them to rush the job. I NEVER HARASSED OR PRESSURED ANYONE. I only called when they told me to. I just wanted to know when they would be done so that I could make arrangements to pick the parts up. I was so disgusted with the lack of customer service and poor workmanship that I ended up taking my parts to another powdercoater to be redone. In total, they had the wheels for 6 WEEKS and still couldn’t get the job done right!
I usually don't post reviews like this, but I had such a horrible experience that I felt compelled to let other potential customers know. I have never been treated so disrespectfully as a customer. I could have done a better looking job with a rattle-can of spray paint (I’m not even joking).
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Powder Coating
- Payment method
- amex, all major credit cards, mastercard, visa, discover
- Neighborhood
- South Salt Lake City
- Other Links
http://www.angieslist.com/companylist/us/ut/salt-lake-city/powder-keg-reviews-3649331.htm
- Categories
- Coatings-Protective, Powder Coating, Sandblasting
- Other Information
Wheelchair Accessible: Yes
Parking: Lot