Valley Glass

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CLOSED NOW - Opens at 8:00am

I went into Valley Glass to get an estimate of the cost of repairing a glass rear window which is not available anywhere - The lady told me the repairman would be in at 10AM to look at my car - I went back at 10:15AM and he still was not back so I asked them to call when he came in and left the car. Than later in the afternoon she
called and said the job was done with Lexan (Heavy plastic) at a cost of $367.56..
Should at least let a customer know before doing the job. Very disappointed after
talking to many people about how I was ripped off.

I had these guys do my bathroom. Very simple installation with two sheets of glass from the top of a partial wall to the ceiling and a door. I told them it was a steam shower. They brought in a laser to measure and told me that as long as the edges were straight the glass would be cut and mounted with a 1/8th inch gap between each of the sheets and between each sheet and the wall or ceiling. Very little silicon caulk would be required and very little steam would escape between the door and glass sheets to either side with this small gap. When they installed it, the gap is 1/2 inch between the door and the sheets on either side and all the silicone edges are also 1/2 inch. It also leaks in two places near the tub. Finally, the glass sheet on the right side of the door was installed crooked. There is a 1/2 inch jog in just 30 inches and the mounts are drilled into the granite surface so it can't even be fixed easily. I have called and emailed them multiple times. At first they said they would bring out some plastic trim that could be put on the sides of the door to minimize the huge gap. I said I would be willing to look at it but was concerned that the plastic would go yellow and need to be replaced from time to time. That was two months ago and I have not heard back since then. This is the first negative review I have ever written but I think they deserve it. They are very nice but the job was sloppy at best.

Kathy and her staff and Valley glass are awesome!