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Reviews

SC
Sylvia C.

12/06/2016

Provided by YP.com

DO NOT TAKE YOUR CLOTHES TO PLACE,they are the worst in town. I left my clothes back in Jan 2016, went back to pick up one week later and it stunk like a dead animal. The excuse they gave us was that they washed it with old soap and the machine had broken but would re do our clothes. I went back in Feb 2016to pick up the clothes, they had still not cleaned it and it still smelled horrible. The manager told me to leave in garage and let it sit out. I said "NO," I want this clothes cleaned, I had spent about $75. I told them to give me my money back and he said they don't refund for work done. I said clothes is not cleaned . This was the last week in Feb. They said they would not reclean my clothes cuz they had done it 3 times. I told them they lied about cleaning it cuz I marked the clothes and it was in the same form when I got it back. They said they could not do anything cuz they only have a 1 month redo policy, I said you have been doing this over and over again. I told them I was leaving clothes and I would be back the following week, This was around the 1st or 2nd week in March 2016. When I went back there was a notice on the door that clothes had been taken to Hollywood cleaners, ordered by district attorney. There lease had been terminated for nonpayment. Our clothes has yet to be found. Our clothes was worth at least $1000 in total. Lesson learned don't trust these people they are worthless. Worst customer service, even if you have cell numbers for managers, they don't help. DO NOT TRUST THESE PEOPLE.

LP
Larry P.

04/28/2015

Provided by YPmobile

I quit going here after one of their employees refused to take my clothes in and physically came at me. Even though it was on camera the owner refused to do anything about it and flatly stated she had to stand by her employee even if his actions were wrong. Stated that he was having personal issues as an excuse. THE WORST CUSTOMER SERVICE & ATTITUDE I HAVE EVER ENCOUNTERED.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Payment method
discover, visa, all major credit cards, amex, mastercard
Other Email

Category
Dry Cleaners & Laundries
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