Car-X Tire and Auto

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CLOSED NOW - Opens at 7:00am

My husband took our Prius there for an inspection and oil change on 10/18/2014. Today 10/26/2014 we discovered the tech that serviced our car, J Carrasco, didn't put the oil fuel cap back on. Which resulted in a large puddle of oil in the garage and who knows how much lost along the way? I did appreciate that after my husband left the business someone was kind enough to call to let us know they had forgot to give our proof of insurance back. Overall, based on our experience, I don't think we'd use any of their services other than getting our cars inspected and that's only if they bays were open and we didn't have to wait.

Beware of Misinformation, Up selling, and Scare tactics. Today 06/04/2014 I visited the Car-X at 8274 Culebra Rd. San Antonio, TX. 78251 with a Groupon deal that I purchased for $18.50. The deal was for 5W-20 fully synthetic oil and standard filter. I was informed that the manufacture recommended 0W-20 and was given a quote for an additional $25 to get the "correct" oil. I declined the recommendation at which point another representative made a disapproving sound which I'm sure was made to make me feel like I was making a major mistake. Furthermore, I was told that 5W-20 "did not go" in my car and then was asked to sign a document stating that I they would not be held responsible for any damaged caused by the 5W-20 oil, a scare tactic that I don't appreciate. Do a google search for the truth about 5W-20 and 0W-20 motor oil and youll find an article by AMSOIL regarding the difference between these two oil weights.