Cascaron Store

Write a Review210-279-1889

CLOSED NOW - Opens at 11:00am

After a month and a half of waiting, 2 phone calls and 2 unanswered emails Mary says that my order has been canceled. From the beginning, on the first day, I asked for a receipt for my $60 down payment and never received it. The following week I asked again she said she would and never received. I eventually told myself to forget so I waited for the completion date and she failed to give me an update. I waited 2 days after the promised completion thinking she would at least let me know what the status was and still nothing. I then send her another email that I wasn't happy with the service and that I would dipute the charge on my card. A day later she replies with...

"Due to inability to continue working your pinata after too many interruption by you and your date due is not giving this pinata enough time to dry,
Due to inability to continue working your pinata after too many interruption by you and your date due is not giving this pinata enough time to dry, this order is cancel".

Really? Why couldn't you have given me an update when you missed the completion date? So because I called 2x and sent several emails you weren't able to complete my 2 piñatas for a party happening next weekend. She also wasn't taking any calls for 3 days straight. She put her phone on "Do Not Disturb".

In another email she replies...

"Please let us know the date of the party for our records. let me get pictures from the artists to send them to you.
Thank you

She can keep my deposit. Stay away from this business.

#1 Fiesta! Wreaths! My Pinatas Decorations are here! Wow! Its Amazing Here!!!The Cascaron Store.net We Love It Here!! You got to see their Large Fiesta Selection!!

I typically don't do this, but I feel the need to BLAST this so called company "The Cascaron Store" located in San Antonio off 931 Austin Highway St. She was willing to meet me during the labor day wknd (Sunday) as most of the stores were closed. I drove all the way across town to meet with her, showed her a pix of what I wanted and said she could do it. She gave me price and assured me that it would be ready for pick up the following Friday, after 2:30pm and that was it. I called last Wednesday to confirm that piñata would be ready and she confirmed it would be. I looked up number again online the day of, and something made me look at reviews (yes, I know! I should have done this from the beginning), so basically almost half of the reviews were bad. Well sure enough, I got to the location an hour before (1:30pm) waited til 2:45pm, no call, no one ever showed up either. Kept calling and calling and texting til 4:30 til I finally gave up! Called another place that saved the day.

Fantastic, Friendly people, I Buy my Custom Pinata every time here and love their work and how BEAUTIFUL they make all my pinatas. Their work is fantastic!!! They work with me all the time and have my pinata on time. If you want a custom pinata that looks just like the design for your Birthday Party is Here! Wow, They are Great!!!

went to the cascarone store for a jukebox pinata , was very disapointed with their product . Didnt buy the awful pinata and then received a text from the owner telling me to stop wasting their time. Very unprofessional and cheap products! i wouldnt give them one star but had to so i could post review

Best Custom Pinatas every, They are the best by far. I order my pinata by calling (210) 279-1889 and they deliver for free my custom Monster Truck Pinata. They are amazing

Pinatas,Pinatas all made in USA, This small business helps our community and their Pinatas are very unique and better than any other imported pinata store. Help our economy and Shop at The Cascaron Store. Call them for orders (210) 279-1889

Pinatas and Fiesta decorations they have amazing pinatas. Its Fun to see all their decorations specially their Cascarones

Pinatas are great here, the store is amazing call them at 210-279-1889 for your party decorations and pinatas they will custom your pinata and Fiesta Decorations

Great Pinatas, They are Amazing I order a custom Cupcake pinata and was really cool, Fun Pinatas you got to see them, the store is fun to visit they are open weekends for all your decorations you got to see their Large Props decorations its Fun! Fun! for your Parties.