China Rose

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CLOSED NOW - Opens at 11:00am

Never going back to this place! Worst customer service I have ever dealt with. Drove all the way across town 30 mins to get Chinese food since it was recommended and order was all messed up so I simply called and spoke with "connie" who is the "manager" and she was the rudest person. After telling me my order wrongly over and over again even tho I explained exactly what the receipt said she did not care and rudely told me you can drive the food back and I'll just give you your money back with an attitude! So then I ask to talk to her boss and she claims she is the boss when she's just a manager. Asked for her name she rudely said it and then was hung up on. I told her I would take this up to corporate and she said I don't care go ahead and take it to corporate. So I called back and asked for either the owners info so I can get ahold of them or corporates number and she stated that she wouldn't give me there number and they do not have a corporate. So I asked who is in charge of the company and she said well we just don't have a corporate or there number. Never in my life have I been so disrespected and spoke to so rudely. I've worked as a manager of a food chain and the way she handled that was straight ridiculous. Will never return there and will tell everyone I know not to waste there time on this place. Get better managers who actually have customer service skills.

I visit this place quite often and the food is great, but I could sure use more smile from the ladies working there. The men are the ones working in the kitchen and theuy too could use a little smile. I am seriously thinking about going somewhere else.