Hunter's Chem-Dry

Write a Review210-867-8067

One Star is way too much!! I paid for a Groupon and have been trying to schedule service for over 3 months. No one ever answers. I have left several messages and even sent emails. I have finally resorted to calling corporate. I will be calling Groupon for a refund, but these jokers will just pull this scam again. it is a shame, because the other local Chem Dry (who I confused this outfit with) are reputable and accommodating.

DO NOT USE!!



Paid AND scheduled a carpet cleaning over a month ago (Oct. 10, 2011). Tech calls me this morning, Nov. 21, 2011 (day of scheduled cleaning) and tells me that they can't come out because it was raining? This is an indoor service. So I looked out my window, sun is shining with some cloud coverage. So I asked where he was and he told me he was on the North side of San Antonio. Im on the NW Side. Something smelled like BS.



So later, I called the office, kept getting forwarded to a full mailbox - surprise. I finally get someone on the phone. I questioned why my appointment was canceled due to rain and the guy hangs up on me. I call back and Im back to full mailbox again.



Called corporate office and submitted a bad review to the BBB and Yelp.com



Hopefully someone will address this bad business practice.



Again, DO NOT USE THIS COMPANY. Go with Chem-Dry of San Antonio, NOT Hunter's Chem-Dry.