Impact Urgent Care

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CLOSED NOW - Opens at 8:00am

Had acute allergy reaction to outdoor event. The clinic got me on quickly. I was examined and treated by Dr, Lindsay Stephens, DO. She was extremely competent, took the time to evaluate me properly, but more importantly, correctly prescribe the correct treatment. I would recommend this facility and Doctor.

My first visit several months ago was exceptional. The quality of care by the PA (Rebecca) was terrific: caring, thorough and effective. I went back recently and she was gone. The MD on duty was night and day different in manner, communication, and style. I was surprised but accepted that. She was much more relatable but I figured that had been gravy. The contrast was she asked more questions, was more confident in her care, I got a sense that she knew exactly what she was doing, and I felt confident that I was in great hands. I left feeling relieved. This time was much more the stereotype of the not as interested, low in information, disconnected experience. I do not feel the confidence I once did in the treatment and did not leave with the prescription I needed. I was really excited last time that I had found a good fit but I am less enthusiastic now.



This is all probably exacerbated by the fact that we lost the Alamo Heights Minor Med Clinic in the area a while back and I hoped this Impact Care center on Austin Hwy would be a good alternative. I could have caught the doctor on a bad day, but I definitely wished for more. I don't know enough about whether this was an off day for the clinic or whether other medical care givers are available onsite. Just didn't leave with that "I'm lucky we have this place" feeling I appreciated last time.

Theresa Marilyn Jean Foster

The first thing noticed was the Clinic is clean and the Receptionists are friendly and care about your needs. I was in and out in 35 mins. The Doctor and assistant were friendly and thorough.Their staff and service are excellent. They take Humana (Medicare)

The Austin Hwy Clinic is in the Alamo Heights Area. Lets keep them here. I will definitely use them.