OpenSided M R I of San Antonio
Write a Review
5282 Medical Dr Ste 100, San Antonio, TX 78229
5282 Medical Dr Ste 100, San Antonio, TX 78229
WebsiteReviews
07/01/2016
Provided by YP.comUnprofessional, Zero stars. Appears to be customary to double book (for a single MRI machine w/45-60 min appointments). Open MRI of San Antonio was running 2 hours behind schedule for morning appointments, purposely failed to notify me I would not be attended until 2 hours AFTER my scheduled afternoon appointment. The female scheduler stated she didn't inform me timely because I had such a lengthy travel time to arrive for my late afternoon appointment (???); 2 hr wait was only disclosed after I had arrived 15 min (beforehand for paperwork as instructed), waited 20 min after my scheduled time. Another elderly patient & family swore to have been "forgotten" when I arrived. No apology, wait time was mentioned. I was informed (upon scheduling weeks before) of their strict rescheduling policy for all tardy patients (15 min +). I chose not to conduct business w/them, filed a complaint w/the Better Business Bureau (NOT part of BBB). This appears to be about their bottom line not your MRI.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sun Closed - Payment method
- all major credit cards, check, debit, insurance
- Location
- We are located in the South Texas Medical Center at the corner of Babcock and Medical Drive in the WestGate Medical Building with free parking and easy customer access. Take 410 West, turn right at Babcock. Go 2.5 miles and turn right at Medical Drive. Turn right at the second entrance directly into the parking lot. From the Hill Country Area: Go I-10 East. Exit Wurzbach. Turn right onto Wurzbach, go 2 1/2 miles to Medical Drive. Turn right onto Medical Drive adn go 1/2 mile.
- Neighborhood
- Northwest Side
- Other Link
- Categories
- MRI (Magnetic Resonance Imaging), Medical Imaging Services