Pollak, Richard A

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I have been a patient of Dr. Pollak for over 3 yrs now. I was referred to him for a pain I was having in the ball of my left foot. I called his office and was given an appt the same week. He has an amazing staff that made me feel very comfortable. Dr Pollak gave me a steroid injection and my pain subsided. I have been back to his office one more time for another injection 6 months later and now my pain is gone. Thanks Dr. Pollak. I have since then referred my family and some friends to him for their foot care. If I had a bunion I would definitely have him do my surgery-I have seen the remarkable results he did on my friends really bad bunion. No more bunion no more pain.

I have been a patent of Dr. Pollacks for many years and overall have received good care from him. His staff has always been helpful in the past, no matter the problem I might have. A few months ago Dr. Pollack did foot surgery on my left foot. The surgery and follow-up seemed to have gone well, but a couple of days ago I noticed a problem with my toe. I was unable to see the doctor on the weekend, so I waited until Monday and made an appointment for 4:00pm. Great! Later that morning I receive a call from the Doctor's Office informing me that I have been dismissed from Dr, Pollack's practice and he will not see me at 4:00pm or ever. According to his office I had missed a previous appointment and that behanior was not acceptable to Dr. Pollack. I guess maximizing his profit opportunities is more important than his patients medical need. The one thing I was counting on was the doctor seeing me. It's difficult to get into a doctor's office on short notice!



It seems to me that he should confirm his appointments, and if his decides to fire you as a patient, he should let you know ahead of time.



I would like to be seen by a doctor who cares more about his clients health than his bottom line! I believe Dr. Pollack has cold, callas and indifferent attitude towards his patents! Not someone I would recommend to any person.