Pronto Rooter

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recommend this company. they are professional, friendly and don't charge a lot like other company, I been using them for 6 year and never had a problem with service and if it is an emergency show up quick.

I would definitely use Pronto Rooter again. They did a huge job for us: working with foundation experts, under the house, through the yard, in the bathrooms, rerunning piping into our laundry area. The workers were professional and took time to explain what they were doing every step of the way. Great experience-

I Highly recommend Pronto Rooter for their excellent and friendly service. Their employees are polite, attentive, and professional. They evaluated my plumbing problem quickly, established a solution, and fixed it in a timely manner. Their prices are very reasonable and they guarantee their work. They shared energy saving tips and recommendations for plumbing maintenance. I really felt that their service is to establish a long term relationship with their customers.

I HAVE USED PRONTO ROOTER PLUMBING FOR SEVERAL JOBS .I HAD A WATER HEATER REPLACED UP IN THE ATTIC AND NEW INSTALLATION IN GARAGE FOR A MOP SINK. I WAS TOLD BY A PREVIOUS PLUMBER HOW MUCH IT WOULD COST FOR HEATER WHICH WAS RIDICULOUS AND MOP SINK WOULD NOT BE ABLE TO BE INSTALLED. WELL WITH THERE KNOWLEDGE ANDNEW PRODUCTS THEY ARE UP TO DATE WITH WERE ABLE TO DO THE JOB IN A TIMELY MANNER. BESIDES THEM BEEN COURTEOUS PLUMBERS THEY DID A FA\NTASTIC JOB!! VERY CLEAN POLITE AND THEIR MAIN CONCERN WHEN JON DONE ASK IF I WAS HAPPY WITH IT. JOB!!! WELL DONE I WOULD RECOMMEND THEM TO ANYBODY ASKING FOR A GOOD PLUMBING COMPANY.

Excellent customer service. The men were very polite and respectful. Very knowledgeable about their work and informed me about water saving tips.



They cleaned up very well!

Great service!

never showed up. I called 20 minutes before the end of their 2 hour time block. I was told they would be their but 10 minutes late. After 30 minutes late I was considerate enough to call them and cancel. Must not need my business.

Do NOT use these folks! Work is crummy and they don't take care of their problems. Won't honor warranty work or fix mistakes.

Read the other reviews and know that you do not want to use Pronto Rooter.

had them out to pump my septic tank. Their truck was really small and couldnt pump down my septic tank like other companies in the past. Was charge a second trip for them to finish the job. A friend of mine working at Lackland found them dumping into the sewer system there. I was charged ALOT for them to dispose of my waste properly... not to be dumping their truck in the cover of night down random city streets. Makes me question the integerty of the entire operation.

Had a water leak in my home, called several companies but could not get a response. Then I called Pronto Rooter they returned my call and in a short period of time and were out at home pretty quickly. There staff were very friendly, knowledgeable and communicated clearly and what the problem was and were very reasonable in price. I would recommend them to all of my family and friends.

I paid $35 for Pronto to give me an estimate, and REGRET ever calling these people.

Very INEXPERIENCED people. I asked them where the plumbing pipes were and they couldn't answer that question.

These men know NOTHING about plumbing, my 10 year old boy probably knows more than these individuals.

Their Webpage mentions Free camera inspection, and I asked for that and they made a lousy excuse and said couldn't use it.

They finally told me the leakage was from both bathrooms/bathtubs, they couldn't say which bathroom. Gave me an estimate of $980 for each bathroom. We called another plumber friend of a friend and he told us where exactly the leakage was coming from and he laughed when we told him how much Pronto was going to charge us. He said he had heard stories about Pronto and said I should have never called them, he said waste of time and money.



Honestly you would be wasting your time and money with these people, they are NOT PLUMBERS.

Wouldn't even recommend to my worst enemy.