Rosemont Olmos Park

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To keep this review short, as I'm sure I could bore you with my drama filled experience, the apartments are nice. Nice appliances and cabinets, etc.

I never had any noise issues, but I lived on the third floor.

I never had a safety issue. We did have security alarms, but management had 0 idea how to turn them on. We were told they could be turned on and make noise when a door or window was opened, even if you did not pay for a monitoring service; however, management could not explain why ours did not work. Neither could maintenance.

Maintenance....Our A/C never was 100% full functional. If we ever set it from auto to on, the entire unit would break down and we would be left to the Texas heat for a few days. Once it was "fixed," we would have to set it to 64, wait for it to hit 64, then we could set it to a normal person's preferred temperature. Hello, electric bill.

Finally, management. Oh...management. They are a complete and utter mess. They switch out the entire staff ever few months so that any problems you have with the previous staff, the current staff can claim that they weren't here and you can't be mad at them. Any problems you have with the current staff, they can simply ask that you understand they're new and trying to get settled in. Currently, all of my calls and emails are being dodged because they do not want to explain a $50 carpet cleaning fee on my final charges, even though we paid $180 for professional carpet cleaners. I have actually been hung up on, my calls completely ignored. Mind you, I did not use any profanity and tried to maintain as much composure as possible through the last month of dealing with management. They canceled appointments without telling us. Told us they were too busy, even to do small tasks such as ensure that a piece of paper is inside your file. You will probably have to sign the same contract multiple times or hand them multiple copies of the same piece of paper, because, in my opinion, they forget to actually place it in the file.

tl;dr Don't move here. There are cheaper places around the area that are less of a headache. I'm done trying to resolve the $50 charge and actually speak to a professional to ask what is going on. Now I'm just an angry ex-resident with nothing but a laptop and internet connection to write these nasty reviews.

DO NOT RENT FROM HERE. not only is it incredibly overpriced but they just try to take you for whatever you are worth and will take us much money from you as possible. they are rude, inconsiderate, and will act nice but SCREW YOU OVER. BEWARE.

Rosemont Apartments Olmos Park is located directly across the street from Trinity University and filled with university students. The party at all hours and are extremely loud. The apartments are not well insulate so you can hear everything especially walking/running if you have an apartment unit above you.

Do not move in if you have children or want a good nights sleep.