Z-Riders of Texas

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First call them and listen to
their telephone response carefully- to their tone of vocie and reception -do they sound like they really want your business -or too business- or to much work and not enough time-if the answer is yes -what can you expect-I CALLED AND i KNOW THAT i AM NOT DOING BUSINESS after their tone of voice I received---

Thieves thieves thieves! Took an expensive Echo brand weed eater in for repair. Running sluggish. A carburetor kit and new fuel lines would've done the trick. When picked up, one of the thieves said the motor was fried. Upon further inspection, I noticed there had been parts replied with used parts from another weed eater of a different model! Parts didn't match or line up with each other and the throttle trigger could not be depressed because either the cable is shorter or the foreign parts "rig" now call for a longer cable. I own two Echos of same model and was able to compare and catch the theft that these thieves, apparently, do while the doors to their shady operation are open.

4 employees spoken to, 2 months later and still no call back after promises for my parts order. who the hell is running zriders. more like zero service

I wish I had read the reviews before I went to this place. They are listed as an Authorized Toro Service Dealer on the Toro website. I took them my broken down Toro lawnmower that I bought 6 months ago after reading the instructional manual which says to bring the product and proof of purchase (receipt) to the Service Dealer (PERIOD!). These guys (as several of them were talking to me), in short, kept telling me that if I hadn't registered the lawnmower, the warranty didn't apply. I tried several times to show them the Toro manual. They didn't want to look at it. I later read the registration card they referred to and it states FAILURE TO REGISTER DOES NOT DIMINISH YOUR WARRANTY RIGHTS. I called the Toro home office and they said I was right and apologized. Referred me to a "Real Service Dealer".

From the moment I first called, I knew the service was going to be bad. Their tone and attitude suggested that you were bothering them by giving them business. I dropped off my lawn mower because I was desperate to get it fixed. They said it would be ready in 10 days. After not hearing from them for 2 weeks I called the. And asked about the mower. They still hadn't even looked at it and said they would call me. The next day they called me and said it would be readt the following day but of course they never called me. 3 weeks later it still isn't ready and every time I call, they are so incompetent and inept and rude. Please do yourself a favor and look around and find someone else. I couldn't imagine any worse service than this

i was told by a couple of friends not to go to this place, i still wanted to find out for myself and they were right, every single one of them have bad attitude, when you ask them something is like you're bothering them they don't give you a good coustomer service and is too bad because i think they have nice and good equipment there but with me they just lost a coustomer and for sure they people i know rather take their bussiness somewhere else. bottom line i don't recomend this place

I have been doing business here for many years and find them very informative and trustworthy. Always helpful and fair. A real homespun yet professional staff that always take the time to make sure I am treated right.

Drop off my brand new lawnmower for a small service issue was told it would cost $18 to untangle the rope, went back to pick it up and got charged for an oil change, new air filter, new spring, and blade sharpening, spoke to the mechanic that worked on my lawnmower and he said he didn't even do any of that. The lawnmower was BRAND NEW! 3 words for this location, SCAMMERS, LIERS AND CROOKS.