Via Del Sol

Write a Review909-881-0313

When I first moved in these apartments Harold and his wife were the managers, they were a very nice friendly staff. Than Jocelyn became the manager and she was always willing to hear me out and take care of what needed to be taken care off. Unfortunately she left and the complex was left to be managed by two very very rude individuals. The apartment I was living in was infested with roaches. No matter how clean it was or how much I cleaned they wouldn’t go away. There are 2 apartment inspections per year and anytime I told them anything was wrong with the apartment they would blow it off my saying “ okay I got it” so what’s the point on inspecting ones apartment if they are not going to fix the leaking sink, the molding in the bathroom, or the glue coming out from under the floor and sticking on to my shoes, carpet, etc.? The parking is terrible and will tow for any reason. According to the tow drivers Nancy the manager sets these rules. Anytime I would go into the office they were rude because they got very defensive hearing the complaints I had to say. Overall it was a bad experience after Nancy became manager. I know of a lot of tenants leaving due to the fact that she’s very unfriendly and unprofessional.