Lexus San Diego

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CLOSED NOW - Opens at 9:00am

Took my car in for air bag recall but it need the motor and transmission mounts also. Told the to go ahead. In doing the repair, they had to change the oil filter, but never rechecked or refilled the oil after changing the filter. I found out about a week later when I took it in for an oil change. The dealer looked into it and charged me for a filter, but no oil. They admitted the error and said they are sorry!!! Really, the old wasn't register on the dip stick and could have ruined my car engine. Poor mechanics and poor service managers for doing nothing about it. If you change the oil filter, draining some oil, you need to check it and add as needed. They didn't. Poor quality service, I will never go there again for anything.



Avoid there service department.