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I have been going to Carmen for several years and I've never had so many compliments on my hair! She will NOT CUT YOUR HAIR in a style that will look bad on you! I had asked for a particular style and she knows what's up and was like...uh, no, but this would look good on you and it did! She will make time for you and around your busy schedule. She is 1/2 the price of other salons and 10X better! She uses all the same great quality product and doesn't keep you in the salon for FOUR hours! SHE IS THE BEST! I love Carmen and highly recommend to one and all! GIve her a ring.